The following is a hypothetical system for rating passengers. It may change from time to time and is not endorsed by any particular person or entity.
Do not close the rating screen until looking over the car properly even if it results in a lower acceptance rate.
For larger groups and other situations, may need to pull over somewhere to briefly get out and look.
Tips can only offset lower fare profitability. The ratings in the mandatory section can not be made higher by tipping.
5 stars = you'd go out of your way for one of these rides.
4 stars = you'd enjoy doing these rides if nearby.
3 stars = don't want these rides.
2 stars = really don't want these, could be trouble.
1 star = definitely trouble, probably better if nobody took these rides.
Maximum 5 stars:
Fare $15 and over, regardless of tip.
Any fare with tip.
Maximum 4 stars:
Fare $8-15, no tip.
Maximum 3 stars:
Fare under $8 with no tip.
Subtractions from the above:
-1 for waiting more than 5 minutes or ping more than 10 minutes away (unless tip given).
-2 for waiting more than 10 minutes or ping more than 15 minutes away (unless tip given). Also may be better to avoid this case.
Mandatory ratings, regardless of fare or tip (try to avoid these rides to begin with if possible):
2 stars = Asking / attempting to smoke or bring any open alcohol container.
2 stars = Asking / attempting to carry more than 4 passengers.
2 stars = Not giving proper destination, giving distracting turn by turn directions, or making unnecessary fuss over the route, pickup, or destination.
1 star = leaving open alcohol container in vehicle after exiting.
1 star = asking to speed, run lights, or other illegal acts.
1-4 stars = abusive behavior, significant trash cleanup, damage to vehicle or other unsafe behaviors depending on severity.
Optional Subtractions (for whatever reason, these can be unpleasant rides due to an excessive number of 3-4 star ratings of the driver from them):
-1 for transporting group sizes of 3 or more from one party/club/bar (or intoxicated) to another (even if tip given). Maximum 3 stars for the ride.
-1 for situations where the rating customer is not in the vehicle (even if tip given). Maximum 3 stars for the ride.
It was a night in Nashville like any other. I had just picked up a bag of goodies from the UberX driver orientation meeting. I sat in the parking lot for about an hour trying to make sense of it all. I felt like the first time I was going scuba diving and wondered what I got myself into. Maybe I should just go home for a few days. Naw, let's give this a try right now.
So, I finally I got my U setup and going. This was back in the glowing blue U days. I mounted the phone. And away I went.
My first ride was for someone in a not so good area of town. I wondered, uh, dang, I hope this isn't a drug deal or something. It turns out they were great. They just happened to have rented a house for a couple days off the Internet. They didn't realize it wasn't in a good area.
The ride was relatively non eventful. The passengers were very nice and friendly.
This ride did stick out in one respect though. One of them said, "Wow, you must be good. I've never had a 5.0 driver before! " I said something like, "Thank you, I work pretty hard".
Of course now that time and the reality of my rating have set in, I have never had that complement again. It was nice to at least hear once though.
And with that, I dropped them off at a restaurant or something. Then I drove off into the darkness of night to ride again.
Separate names with a comma.