I work 10 hours a day 5 days a week and pick up about 25 rides per shift. I'm currently at 4.90 with 4 months experience here in Boston. I wish we could rate a 1 on riders but I feel once I give a difficult rider a 1 star i automatically get a bad rating from them. Going forward if I don't get a pleasant thank you I'll give them a 1 star for sure. Does anyone rate riders based on there attitude towards you?