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what's the email for Uber support london

Guys,

Today appreantly I had two jobs cancelled.

What happened was the upper app crashed so I had to restart the app.

Since then my rating has gone down to 4.8.

It doesn't say whether I cancelled or a customer. Can this have effected my rating.

I need to email these bstards and tell them I didn't cancel but can't find the partner support email address.

Please help
 

snoodles88

Active Member
Guys,

Today appreantly I had two jobs cancelled.

What happened was the upper app crashed so I had to restart the app.

Since then my rating has gone down to 4.8.

It doesn't say whether I cancelled or a customer. Can this have effected my rating.

I need to email these bstards and tell them I didn't cancel but can't find the partner support email address.

Please help
They cant rate you if you havent taken them on a trip.
 

London UberExec Driver

Well-Known Member
Passengers rate the next time they open the app. It could be any time immediatly after the ride was ended, or any point in the future, when they open the app again to request a car, which could be a few days/weeks later. So your rating going down was probably a passenger who you took a while ago, who then rated you.
 

nastro81

Member
Passengers rate the next time they open the app. It could be any time immediatly after the ride was ended, or any point in the future, when they open the app again to request a car, which could be a few days/weeks later. So your rating going down was probably a passenger who you took a while ago, who then rated you.
this rating system should only be for the passenger
 

Dilk

Well-Known Member
You need to start shaking more hands to bring your rating up. I hope you aren't the guys that shakes hands with all 5 star riders???
 
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