That's only a third of it ............pax waiting in illegal stopping zone, in intersections,waiting while pax is shopping & not being paid for waiting time, coughing, sneezing on your back are just to mention some more instances .
I had a lady complain because I didn't know where some visitors center was in D.C. and then proceeded by giving me a 1 star. Perfect luxury drive, went the speed limit, but got a 1 star because I didn't know where something was. Uber has got to get a control on this rating system. Absolutely ridiculous