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Verbally Abused

Discussion in 'New Jersey' started by Canteev, Jan 4, 2017.

  1. Canteev

    Canteev

    Location:
    New Jersey
    I had a semi-bad experience last night. I got a request from a guy and accepted it. It turns out he requested the Uber for his cousin(a female). How I hate when the account holder isn't taking the trip. The lady(probably in her 50's or 60's) lost her father. First she asked me if she could smoke in my car, and I said no--not in a disrespectful tone, but short. That was the best of the experience.

    Next, she asks for me to put on 97.1 or 105.1. I asked if she liked hip hop, and she said that she did. I then asked, "if you don't mind telling me, how old are you?" She got the defensive and said I shouldn't a female about her age. I asked because I have a playlist that is all hip hop from the 90s and wanted to play it for her. Depending on her age, I could have played songs she was familiar with. She also got mad and told me "static" wasn't one of her favorite radio station since hot 97.1 was not clear on my radio.

    Next, she went on about how life is short and to appreciate my mother. I then ask her about where she is from and she curses me out about how it's inappropriate to talk to her since she lost her father. She also said "don't you have a (expletive deleted) gps" when she thought I asked for direction. I really wanted to stop the ride and call the cousin up about her behavior. However, I don't want to pretend to understand what it's like to lose a father, so I apologized to her.

    As I dropped her home and waited to make sure she entered her place(apartment), she waves her hand telling me to leave as if I might come to rob her if I saw where she entered.



    It was a complete disaster. I am thinking about complaining to Uber, but she was not the account holder. I also rated the ride a five star--at least until I see if I got a bad rating--because I don't want to punish the guy for her behavior.

    PS: Uber must tell everyone that smoking isn't allowed in the car. Every ride where I've declined the rider's request to smoke has been uncomfortable. Usually, it's a degenerate who has the gall to ask me that question.
     
    Last edited by a moderator: Jan 4, 2017
    tohunt4me likes this.
  2. Maksim

    Maksim

    Location:
    New Jersey
    Tough situation to be in and i would give a bit of slack on being agitated... but.... smoking is always a no go in my car, almost allergic to it and I should not have to suffer nor anyone else getting into the car afterwards.

    Really what it boils down to is accepting and giving rides to people who are obviously not the account holder. That is only a question you can answer for yourself, the comfort level doing it.
     
    tohunt4me likes this.
  3. And all for $0.6525/mile

    Listen guy, you sound like a new driver so let me put you on game. Don't EVER let a customer disrespect you like that. You pull over somewhere in a public setting and kindly ask them to leave your vehicle. If they refuse you start dialing 911. Believe me when I tell you that he's going to 1 star you. Passengers are not your friends, they are complete strangers who will not choose your side over their acquaintance's side for absolutely any reason. They will try and screw you over the first chance they get. Secondly, always have a dash cam. Most rides will go well but that 10% of trouble passengers WILL BE very troublesome. It's your word against theirs and screwber will always screw you over as they have hoopty after hoopty lined up outside their offices waiting for the opportunity to be used and abused. Hopefully this is just a temporary job and you can find a real job. One thing you're going to learn very quickly is that passengers will only treat you how you ALLOW them to treat you. You allow them to order a ride for another person and they'll do it. You allow them to curse at you and they'll do it. You allow them to disrespect you and they'll do it. No aux cords. No candy. No water. No nothing. Get in the car. Shut the heck up. Get dropped off at your destination and keep it moving. Always remember that screwber is not your mom or dad and you don't have to do everything they tell you to do. You're not an employee and until they acknowledge you as such, you're a 1099 contractor who can choose whether they want the gig or not and how you feel is best to do your job. And as nice as you want to be, they simply aren't paying you enough money to be the riders' subsidized psychologist and verbal punching bag. And one last thing, if PAPD pulls you over at the airport and asks you if you're doing uber, always say you're picking up your seeeeester.

     
    Last edited: Jan 4, 2017
  4. Uber-licious

    Uber-licious

    Location:
    Jersey Shore
    Driving:
    UberX
    Definitely report the trip. Also , don't ask an adult their age, especially women
     
  5. ericc

    ericc

    Location:
    central jersey
    Happened to me one morning on my way back from EWR, got a ping Linden or nearby on Route 27, as soon she kissed goodbye her husband, yelling at me why not parked the car in front her house in she has to walk 30-50 feet to my car, I said no spot and this is highway like I can't double park and blocking high speed on coming traffic. I had bad feeling already. Half way to her destination she brought that up again, I yelled her back and pull over asked her to get out of my car, then she begging me take her to destination. Once we arrived and she was crying and yelling about I kicking her out middle of the trip and complaint to Uber and call the police. People think we are always their slave and treat us with no respect. At the end I said to her, we are independent contractor and treat us with respect, *****. Of course she slammed my door hard.
     
    tohunt4me likes this.
  6. jerseyboys

    jerseyboys

    Location:
    New Jersey & NY Suburbs
    Driving:
    UberPREMIUM
    rule#1 of Fight Club

    DO NOT ASK PERSONAL QUESTION

    I understand you want to be friendly. But don't. Just drive. Do you really think she cares about what music is playing after she learned her father passed away?


    KISS
     
  7. chevelle454

    chevelle454

    Location:
    New jersey
    Driving:
    UberX
    Keep it simple stupid. KISS in case you don't know it.
     
    tohunt4me and jerseyboys like this.
  8. jerseyboys

    jerseyboys

    Location:
    New Jersey & NY Suburbs
    Driving:
    UberPREMIUM
    Me: Hello. Can you tell me your name
    Pax: John
    Me: great. So I'm going to start the trip. Okay, going to Hoboken

    That's it. I don't say anything during the whole trip unless the pax wants to talk.

    end of the trip
    Me: thank you.

    If they want the heater higher or lower. I change it.
    If the want to listen to the certain station. I change it.

    I honestly do not want to talk. I have missed few exits by getting into the conversation and not paying attention.

    You did great with the smoking. I say no too. Also, with vapor and open containers. or any liquid.
     
  9. Do tell

    Do tell

    Location:
    Home
    I never ask women their age.I always say they look like they're 25.Women love that when they're 50.
     
  10. Do tell

    Do tell

    Location:
    Home
    That's why you must never bluff to a passenger.If you stop to kick them out.You must kick them out and end trip.No second chances.lol
     
    PineappleV, tohunt4me and UberwhoIaM like this.
  11. Far too many female passengers keep their keys in stupid places. Many do not want you sticking around to see where they " hide" their keys. A key really does not take up much room in even the tightest of jeans.
    You could have avoided the age question just by mentioning songs and seeing what she recognized off of your playlist. A person's musical vocabulary can often date them.
    I have no idea why she was offended about the " where you from " question, unless she was on prison furlough for her parents death.
     
  12. You can pull over and offer them a choice. This maneuver isn't a bluff.
    It is letting them know they have reached the edge of expulsion,and that you are serious enough about it to pull the vehicle over.
    That is as far as Ive ever had to go.
    Pulling over and offering to end the ride. Behave or get out.
     
  13. jerseyboys

    jerseyboys

    Location:
    New Jersey & NY Suburbs
    Driving:
    UberPREMIUM
    Oh, I don't wait around to see that they get inside their apt/home.

    I understand you want to be a gentleman. But it could be seen as being creepy.
     
    UberAnt39, Golf75830 and tohunt4me like this.
  14. Do tell

    Do tell

    Location:
    Home
    Or you can do what this guy did.LOL
     
  15. Do tell

    Do tell

    Location:
    Home
    You're right about the hidden key.I had many female passengers have me drop them off,so I don't know where the entrance to their apartment is
     
    tohunt4me likes this.
  16. I always either ask or tell them I will be waiting until they get in.
     
  17. I do the exact same thing. prior to exiting the vehicle, i simply inform them that i will wait until they enter their front door to assure that they have gotten in safely. Even when doing multiple drops, I inform the other passengers of my intentions. never once had an issue, and if someone said they would prefer I just leave, well than I would oblige their request. Otherwise, they have all been appreciative.
     
    Lepke and UberwhoIaM like this.
  18. UberYanNJ

    UberYanNJ

    Location:
    New Jersey
    Driving:
    UberX
    Rule #1: Look at Newark Airport.
    Rule #2: Do not pick up any PAX within a 10 miles radius of the airport, unless its from the airport.
     
    MaximusMurkimus likes this.
  19. Alex12

    Alex12

    Location:
    new jersey
    Driving:
    UberX
    Pull over the car and get the pax out. If the pax refused your invitation then take your keys, exit the car and call 911. Simple. If they get verbally aggressive then you will get the same way. Never accept any crap from a random stranger. Never ever
     
  20. Canteev

    Canteev

    Location:
    New Jersey
    I know that. I don't care about her age. I had thought she looked fairly young--I was way off--and wanted to accommodate her. I also asked politely in a way where she didn't have to be rude.
     

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