I had a semi-bad experience last night. I got a request from a guy and accepted it. It turns out he requested the Uber for his cousin(a female). How I hate when the account holder isn't taking the trip. The lady(probably in her 50's or 60's) lost her father. First she asked me if she could smoke in my car, and I said no--not in a disrespectful tone, but short. That was the best of the experience.
Next, she asks for me to put on 97.1 or 105.1. I asked if she liked hip hop, and she said that she did. I then asked, "if you don't mind telling me, how old are you?" She got the defensive and said I shouldn't a female about her age. I asked because I have a playlist that is all hip hop from the 90s and wanted to play it for her. Depending on her age, I could have played songs she was familiar with. She also got mad and told me "static" wasn't one of her favorite radio station since hot 97.1 was not clear on my radio.
Next, she went on about how life is short and to appreciate my mother. I then ask her about where she is from and she curses me out about how it's inappropriate to talk to her since she lost her father. She also said "don't you have a (expletive deleted) gps" when she thought I asked for direction. I really wanted to stop the ride and call the cousin up about her behavior. However, I don't want to pretend to understand what it's like to lose a father, so I apologized to her.
As I dropped her home and waited to make sure she entered her place(apartment), she waves her hand telling me to leave as if I might come to rob her if I saw where she entered.
It was a complete disaster. I am thinking about complaining to Uber, but she was not the account holder. I also rated the ride a five star--at least until I see if I got a bad rating--because I don't want to punish the guy for her behavior.
PS: Uber must tell everyone that smoking isn't allowed in the car. Every ride where I've declined the rider's request to smoke has been uncomfortable. Usually, it's a degenerate who has the gall to ask me that question.
I had a semi-bad experience last night. I got a request from a guy and accepted it. It turns out he requested the Uber for his cousin(a female). How I hate when the account holder isn't taking the trip. The lady(probably in her 50's or 60's) lost her father. First she asked me if she could smoke in my car, and I said no--not in a disrespectful tone, but short. That was the best of the experience.
Next, she asks for me to put on 97.1 or 105.1. I asked if she liked hip hop, and she said that she did. I then asked, "if you don't mind telling me, how old are you?" She got the defensive and said I shouldn't a female about her age. I asked because I have a playlist that is all hip hop from the 90s and wanted to play it for her. Depending on her age, I could have played songs she was familiar with. She also got mad and told me "static" wasn't one of her favorite radio station since hot 97.1 was not clear on my radio.
Next, she went on about how life is short and to appreciate my mother. I then ask her about where she is from and she curses me out about how it's inappropriate to talk to her since she lost her father. She also said "don't you have a fckng gps" when she thought I asked for direction. I really wanted to stop the ride and call the cousin up about her behavior. However, I don't want to pretend to understand what it's like to lose a father, so I apologized to her.
As I dropped her home and waited to make sure she entered her place(apartment), she waves her hand telling me to leave as if I might come to rob her if I saw where she entered.
It was a complete disaster. I am thinking about complaining to Uber, but she was not the account holder. I also rated the ride a five star--at least until I see if I got a bad rating--because I don't want to punish the guy for her behavior.
PS: Uber must tell everyone that smoking isn't allowed in the car. Every ride where I've declined the rider's request to smoke has been uncomfortable. Usually, it's a degenerate who has the gall to ask me that question.
Tough situation to be in and i would give a bit of slack on being agitated... but.... smoking is always a no go in my car, almost allergic to it and I should not have to suffer nor anyone else getting into the car afterwards.
Really what it boils down to is accepting and giving rides to people who are obviously not the account holder. That is only a question you can answer for yourself, the comfort level doing it.
Listen guy, you sound like a new driver so let me put you on game. Don't EVER let a customer disrespect you like that. You pull over somewhere in a public setting and kindly ask them to leave your vehicle. If they refuse you start dialing 911. Believe me when I tell you that he's going to 1 star you. Passengers are not your friends, they are complete strangers who will not choose your side over their acquaintance's side for absolutely any reason. They will try and screw you over the first chance they get. Secondly, always have a dash cam. Most rides will go well but that 10% of trouble passengers WILL BE very troublesome. It's your word against theirs and screwber will always screw you over as they have hoopty after hoopty lined up outside their offices waiting for the opportunity to be used and abused. Hopefully this is just a temporary job and you can find a real job. One thing you're going to learn very quickly is that passengers will only treat you how you ALLOW them to treat you. You allow them to order a ride for another person and they'll do it. You allow them to curse at you and they'll do it. You allow them to disrespect you and they'll do it. No aux cords. No candy. No water. No nothing. Get in the car. Shut the heck up. Get dropped off at your destination and keep it moving. Always remember that screwber is not your mom or dad and you don't have to do everything they tell you to do. You're not an employee and until they acknowledge you as such, you're a 1099 contractor who can choose whether they want the gig or not and how you feel is best to do your job. And as nice as you want to be, they simply aren't paying you enough money to be the riders' subsidized psychologist and verbal punching bag. And one last thing, if PAPD pulls you over at the airport and asks you if you're doing uber, always say you're picking up your seeeeester.
I had a semi-bad experience last night. I got a request from a guy and accepted it. It turns out he requested the Uber for his cousin(a female). How I hate when the account holder isn't taking the trip. The lady(probably in her 50's or 60's) lost her father. First she asked me if she could smoke in my car, and I said no--not in a disrespectful tone, but short. That was the best of the experience.
Next, she asks for me to put on 97.1 or 105.1. I asked if she liked hip hop, and she said that she did. I then asked, "if you don't mind telling me, how old are you?" She got the defensive and said I shouldn't a female about her age. I asked because I have a playlist that is all hip hop from the 90s and wanted to play it for her. Depending on her age, I could have played songs she was familiar with. She also got mad and told me "static" wasn't one of her favorite radio station since hot 97.1 was not clear on my radio.
Next, she went on about how life is short and to appreciate my mother. I then ask her about where she is from and she curses me out about how it's inappropriate to talk to her since she lost her father. She also said "don't you have a fckng gps" when she thought I asked for direction. I really wanted to stop the ride and call the cousin up about her behavior. However, I don't want to pretend to understand what it's like to lose a father, so I apologized to her.
As I dropped her home and waited to make sure she entered her place(apartment), she waves her hand telling me to leave as if I might come to rob her if I saw where she entered.
It was a complete disaster. I am thinking about complaining to Uber, but she was not the account holder. I also rated the ride a five star--at least until I see if I got a bad rating--because I don't want to punish the guy for her behavior.
PS: Uber must tell everyone that smoking isn't allowed in the car. Every ride where I've declined the rider's request to smoke has been uncomfortable. Usually, it's a degenerate who has the gall to ask me that question.
Happened to me one morning on my way back from EWR, got a ping Linden or nearby on Route 27, as soon she kissed goodbye her husband, yelling at me why not parked the car in front her house in she has to walk 30-50 feet to my car, I said no spot and this is highway like I can't double park and blocking high speed on coming traffic. I had bad feeling already. Half way to her destination she brought that up again, I yelled her back and pull over asked her to get out of my car, then she begging me take her to destination. Once we arrived and she was crying and yelling about I kicking her out middle of the trip and complaint to Uber and call the police. People think we are always their slave and treat us with no respect. At the end I said to her, we are independent contractor and treat us with respect, *****. Of course she slammed my door hard.
Happened to me one morning on my way back from EWR, got a ping Linden or nearby on Route 27, as soon she kissed goodbye her husband, yelling at me why not parked the car in front her house in she has to walk 30-50 feet to my car, I said no spot and this is highway like I can't double park and blocking high speed on coming traffic. I had bad feeling already. Half way to her destination she brought that up again, I yelled her back and pull over asked her to get out of my car, then she begging me take her to destination. Once we arrived and she was crying and yelling about I kicking her out middle of the trip and complaint to Uber and call the police. People think we are always their slave and treat us with no respect. At the end I said to her, we are independent contractor and treat us with respect, *****. Of course she slammed my door hard.
I understand you want to be friendly. But don't. Just drive. Do you really think she cares about what music is playing after she learned her father passed away?
I understand you want to be friendly. But don't. Just drive. Do you really think she cares about what music is playing after she learned her father passed away?
If you think I am responsible for her behavior, you got it all wrong. I could have been a jackass and wasn't. She obviously wanted to listen to some music, so I asked her what type.
I had a semi-bad experience last night. I got a request from a guy and accepted it. It turns out he requested the Uber for his cousin(a female). How I hate when the account holder isn't taking the trip. The lady(probably in her 50's or 60's) lost her father. First she asked me if she could smoke in my car, and I said no--not in a disrespectful tone, but short. That was the best of the experience.
Next, she asks for me to put on 97.1 or 105.1. I asked if she liked hip hop, and she said that she did. I then asked, "if you don't mind telling me, how old are you?" She got the defensive and said I shouldn't a female about her age. I asked because I have a playlist that is all hip hop from the 90s and wanted to play it for her. Depending on her age, I could have played songs she was familiar with. She also got mad and told me "static" wasn't one of her favorite radio station since hot 97.1 was not clear on my radio.
Next, she went on about how life is short and to appreciate my mother. I then ask her about where she is from and she curses me out about how it's inappropriate to talk to her since she lost her father. She also said "don't you have a (expletive deleted) gps" when she thought I asked for direction. I really wanted to stop the ride and call the cousin up about her behavior. However, I don't want to pretend to understand what it's like to lose a father, so I apologized to her.
As I dropped her home and waited to make sure she entered her place(apartment), she waves her hand telling me to leave as if I might come to rob her if I saw where she entered.
It was a complete disaster. I am thinking about complaining to Uber, but she was not the account holder. I also rated the ride a five star--at least until I see if I got a bad rating--because I don't want to punish the guy for her behavior.
PS: Uber must tell everyone that smoking isn't allowed in the car. Every ride where I've declined the rider's request to smoke has been uncomfortable. Usually, it's a degenerate who has the gall to ask me that question.
Far too many female passengers keep their keys in stupid places. Many do not want you sticking around to see where they " hide" their keys. A key really does not take up much room in even the tightest of jeans.
You could have avoided the age question just by mentioning songs and seeing what she recognized off of your playlist. A person's musical vocabulary can often date them.
I have no idea why she was offended about the " where you from " question, unless she was on prison furlough for her parents death.
Pull over the car and get the pax out. If the pax refused your invitation then take your keys, exit the car and call 911. Simple. If they get verbally aggressive then you will get the same way. Never accept any crap from a random stranger. Never ever
...... I then asked, "if you don't mind telling me, how old are you?" She got the defensive and said I shouldn't a female about her age. I asked because I have a playlist that is all hip hop from the 90s and wanted to play it for her. Depending on her age, I could have played songs she was familiar with.....
Nothing wrong with that. That's a total myth. There are certain ages that women are sensitive about, but a 24-year-old isn't worried about that. Then again, I am not 30 yet, so most of you have a different perspective from me.
Over the past three years I have noticed the passengers have changed.
In the beginning it was mostly tech savvy young people who were the early adopters of the new technology. These young folks were mostly great and usually a pleasure to have in the car.
As Uber got more popular the passengers became all kinds of young people but especially obnoxious entitled young people.
Many were very unpleasant.
Lately I'm getting a lot of people who are middle-aged or older, even senior citizens.
While these older passenger are far less likely to vomit in my car or get violent, I find them to be rude, condescending and demanding. Especially women of a certain age when out as couples. These people are argumentative and damned unpleasant. Many of them treat me is if I am beneath contempt. The stereotype of the rich housewife who treats the help like shit. Many of them are not rich but only middle class.
What comes to mind is 3 couples who are above middle age in my minivan. As I'm driving them home a woman in the back is yelling " where is he going? Why is he going this way? Does he know what he is doing?" But I've had much worse than that.
New Year's Eve I actually exploded at a couple of senior citizens who decided to lecture me on customer service. I won't go into the whole story but suffice to say I offered to put them out on the side of the road. They were quite shocked that their underling told them to go F#!K themselves and that they should drop dead.
I know some of you will think this is hard but I assure you they deserved that and more.
They were horribly rude kept me waiting and complain to me that I forced them to leave the restaurant before they were ready by showing up early. It got worse from there to the point where I blew up.
I never imagined that obnoxious entitled young people would be preferable to someone closer to my own age but then again this is New Jersey and most people are Chris Christie on steroids. Especially the old people.
Over the past three years I have noticed the passengers have changed.
In the beginning it was mostly tech savvy young people who were the early adopters of the new technology. These young folks were mostly great and usually a pleasure to have in the car.
As Uber got more popular the passengers became all kinds of young people but especially obnoxious entitled young people.
Many were very unpleasant.
Lately I'm getting a lot of people who are middle-aged or older, even senior citizens.
While these older passenger are far less likely to vomit in my car or get violent, I find them to be rude, condescending and demanding. Especially women of a certain age when out as couples. These people are argumentative and damned unpleasant. Many of them treat me is if I am beneath contempt. The stereotype of the rich housewife who treats the help like shit. Many of them are not rich but only middle class.
What comes to mind is 3 couples who are above middle age in my minivan. As I'm driving them home a woman in the back is yelling " where is he going? Why is he going this way? Does he know what he is doing?" But I've had much worse than that.
New Year's Eve I actually exploded at a couple of senior citizens who decided to lecture me on customer service. I won't go into the whole story but suffice to say I offered to put them out on the side of the road. They were quite shocked that their underling told them to go F#!K themselves and that they should drop dead.
I know some of you will think this is hard but I assure you they deserved that and more.
They were horribly rude kept me waiting and complain to me that I forced them to leave the restaurant before they were ready by showing up early. It got worse from there to the point where I blew up.
I never imagined that obnoxious entitled young people would be preferable to someone closer to my own age but then again this is New Jersey and most people are Chris Christie on steroids. Especially the old people.
I had a semi-bad experience last night. I got a request from a guy and accepted it. It turns out he requested the Uber for his cousin(a female). How I hate when the account holder isn't taking the trip. The lady(probably in her 50's or 60's) lost her father. First she asked me if she could smoke in my car, and I said no--not in a disrespectful tone, but short. That was the best of the experience.
Next, she asks for me to put on 97.1 or 105.1. I asked if she liked hip hop, and she said that she did. I then asked, "if you don't mind telling me, how old are you?" She got the defensive and said I shouldn't a female about her age. I asked because I have a playlist that is all hip hop from the 90s and wanted to play it for her. Depending on her age, I could have played songs she was familiar with. She also got mad and told me "static" wasn't one of her favorite radio station since hot 97.1 was not clear on my radio.
Next, she went on about how life is short and to appreciate my mother. I then ask her about where she is from and she curses me out about how it's inappropriate to talk to her since she lost her father. She also said "don't you have a (expletive deleted) gps" when she thought I asked for direction. I really wanted to stop the ride and call the cousin up about her behavior. However, I don't want to pretend to understand what it's like to lose a father, so I apologized to her.
As I dropped her home and waited to make sure she entered her place(apartment), she waves her hand telling me to leave as if I might come to rob her if I saw where she entered.
It was a complete disaster. I am thinking about complaining to Uber, but she was not the account holder. I also rated the ride a five star--at least until I see if I got a bad rating--because I don't want to punish the guy for her behavior.
PS: Uber must tell everyone that smoking isn't allowed in the car. Every ride where I've declined the rider's request to smoke has been uncomfortable. Usually, it's a degenerate who has the gall to ask me that question.
Hi. Yeah, the others told you already... Less is more when it comes to talking with riders.
I keep it to...
"Hi, how are you?. Kim?"
"Going to Kearney?
then at the end...
"Thank you. Have a great day."
My typical ride:
Hi, you are _______?
I have your address as ________
There is a charging cord in the seatback pocket if you need it.
Have a good day, evening , night, etc.
I use a dual camera mirror cam.
If someone wants to engage in conversation, I let them take the lead and interject
things that will not provoke or offend.
Passengers can't insult me! I'm not smart enough to be insulted!
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