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Unwanted passenger activity

Discussion in 'Complaints' started by JKG, Apr 17, 2018.

  1. JKG

    JKG New Member

    Location:
    St Paul
    Does this happen to other drivers? Riders that sit directly behind me keep pushing up my head rest. It is starting to piss me off. I like my headrest where it is and Everything passengers touch regularly gets dirty which results in extra cleaning. Why are they doing this?
    How do I keep them from engaging in activity like eating, putting on makeup, brushing hair, making unwanted adjustments without seeming like a passive aggressive scmuck? What do you do to thwart passengers from crappy behavior?
     
    Rakos likes this.
  2. Rakos

    Rakos Well-Known Member

    Location:
    Tampa Bay
    Driving:
    UberXL
    In short...You don't...8>O

    Trying to change a pax habit...useless...

    If it gets bad...warn them...

    Then your only recourse...

    is to end the ride...

    subjecting you to a 1 star and report...

    Learn to read them prior...

    To letting them in and starting the ride...

    Good luck...!

    Rakos
    AlyssaArre_MonkeyIsland.jpg
    PS. These pics are from monkey Island in Puerto Rico...hit hard by Maria...
     
    Julescase and 1974toyota like this.
  3. Julescase

    Julescase Well-Known Member

    Location:
    Los Angeles
    If people start pushing on my seat or touching the back of the driver's seat I say "Do you need me to move my seat up? I have it pushed back as far as it can go 'cause I'm a giant, but I can definitely move it up a notch or two."

    Of course I'd prefer to say "I swear on all things holy if you even BREATHE on my headrest again I'll remove your face, mother****er!" but that's going to hurt their snowflake feelings and God forbid any snowflakes are hurt during the course of riding with us


    Edited to add: when they start doing inconsiderate things like brushing their disgusting heads or putting on make up, which absolutely makes a mess, I just keep looking back at them trying to shame them silently, I don't care if that's passive aggressive or not
     
  4. JKG

    JKG New Member

    Location:
    St Paul
    I am tempted to just record every instance a customer does these things and start requesting more clean fees. Maybe hitting them in the pocket book will keep them from doing this to me or other drivers in the future.

    I just wish they would ask but they don't and I get sick of cleaning up after these inconsiderate slobs.
     
    upyouruber, Julescase and Rakos like this.
  5. Pax Collector

    Pax Collector Well-Known Member

    Location:
    Minutes away
    Pushing head rest: "Are you comfortable back there sir/ ma'am? Would you like to move to the other side? Sorry I have my seat pulled all the way back due to my freakishly long legs". Problem ends right there.

    Eating: Eh...they usually ask and I remind them of the cleaning fee should there be a mess, with my HD cam pointing right at them.

    Brushing hair: My once every other week clean up should fix that one.

    Make up: Refer to clean up fee should they dare smear their mascara on my seats .

    Making unwanted adjustments: Not much for them to adjust; They usually sit back and enjoy my bumpy ride.

    It's a people business, I always have reasonable accommodations for human shenanigans as long as it doesn't involve bodily fluids.

    I'm friendly but firm, works like a charm.
     
    Julescase and Rakos like this.
  6. JKG

    JKG New Member

    Location:
    St Paul
    Wierd thing is I never have caught a passenger in the act of pushing up my head rest Either I don't feel it or they being sneaky about it or both. Maybe I should just buy some good seat covers and not have to worry so much about the stupid **** riders do.
     
    Rakos likes this.
  7. Cableguynoe

    Cableguynoe Well-Known Member

    Location:
    Monterey Bay
    Pushing up a head rest is the weirdest thing I ever heard.

    You sure they're doing it?
     
    Abstractuber and boulder_lady like this.
  8. NoPool4Me

    NoPool4Me New Member

    Location:
    USA
     
    Last edited: Apr 17, 2018
  9. #professoruber

    #professoruber Well-Known Member

    Location:
    Lot A @ DFW
    Driving:
    UberSELECT
    I read this expecting a chick gettting banged in the back seat or some slob the knob.

    Man if some knees in the seat or hands on the head rest irks you, just wait until the above and you have to clean up that mess.
     
    Leelyft and Cableguynoe like this.
  10. JKG

    JKG New Member

    Location:
    St Paul
    Because I have not witnessed it, not 100% sure. I could have left it up and forgot.

    Yesterday I made absolutely sure before I started my shift it was locked down, and after giving a few rides I noticed it was up. I need to go through my dash cam and see if I can find the passenger that lifted it.
    My headrest in down mode clicks in place and takes some moderate pressure to release the latch and lift it. Probably hard to miss if I were in the driver's seat. But I often get out if the car during the beginning of rides due to luggage or grocery loads and the last to get back in. So definitely moments for passengers to lift without notice.
     
  11. JKG

    JKG New Member

    Location:
    St Paul
    Sex and BJ's really? That activity would be immediate ejection at the next safe well lit, public spot. I am to old to put up with slime on that level. Things I don't put up with: extreme rudeness, riders that attempt to game the system by calling me for a different pick up location more than a block or 2 away. Too drunk to stand without escort, minors or their parents requesting rides for their kids. Young kids without seats, extra passengers, large luggage on the seats, cooked hot food stays in the package, fast food and unopened liquor rides in the trunk. (Bottled or lidded non alcoholic drinks are the only consumption I allow).

    I did late nights at the beginning, not anymore. It has not hurt my earnings working early mornings, afternoon, and early evenings.
     
  12. rideshareMN

    rideshareMN Well-Known Member

    Location:
    Minneapolis
    haven't had the headrest thing, which seems a little odd...one of my pet peeves is that they push the back seat floor mats way up under the front seat, exposing the carpet underneath to muddy, wet shoes on following passengers -- are people really that heavy on their feet?
     
    JMlyftuber, Kaal and Tr4vis Ka1anick like this.
  13. JKG

    JKG New Member

    Location:
    St Paul
    I noticed this, it is mostly from passengers exiting as they push themselves out of the car.
     
    PartTimeUber likes this.
  14. rideshareMN

    rideshareMN Well-Known Member

    Location:
    Minneapolis
    yeah, it bugs me...do people have no lower body strength so they are unable to stand without those silly gyrations?
     
  15. JKG

    JKG New Member

    Location:
    St Paul
    When the rider has trouble, I point out the handles above the door exit.
     
  16. jester121

    jester121 Well-Known Member

    Location:
    Chicago
    Is that code for something? I can't keep up with all the euphemisms these days, and I can't go back to urbandictionary.com, that site scarred me for life.
     
    Julescase and Cableguynoe like this.
  17. Ribak

    Ribak Well-Known Member

    Location:
    Seattle
    What type of car are you driving? The phantom headrest move occurs in some models of Prius. This is due to the weight distribution/gravity....combined with sitting in the drivers seat for long periods of time.

    The rest of the post is a bit strange. It is similar to a doctor saying she doesn’t like to be around sick people.
     
    Cableguynoe likes this.
  18. Cableguynoe

    Cableguynoe Well-Known Member

    Location:
    Monterey Bay
    You need heavier mats.
    People don't expect what's under their feet to have any movement.

    They're really not doing anything wrong.

    In fact, this is why most cars have some kind clip to hold the driver's mat in place.
    Same thing would happen.
     
  19. rideshareMN

    rideshareMN Well-Known Member

    Location:
    Minneapolis
    they are fat slobs who can't pick up their own damn feet ;-)
     
  20. #professoruber

    #professoruber Well-Known Member

    Location:
    Lot A @ DFW
    Driving:
    UberSELECT
    I am with you on avoiding the late nights however I don't avoid it completely. I simply just manage my rides differently when dealing with drunks and my patience is minimal.

    I had a group of 12 (ordered two XL's) at 11am this past Sunday. As they could not decide who was going to drive in each vehicle for their 1 mile journey down the road, I started directing people into my car so we can load. Of course one of the entitled nitwits had to make a comment that we are paying you for the ride. It was the immediate GTFO, be ready for the next driver, and cancel. I fled the area immediately.

    I have had a few people in my Uber career where they thought they could get busy in the backseat. Lights on as I turn on the display to my dash cam and stern warning that I don't allow that in my car and I am sure their parents would not want them acting this way on the interwebs. If they want to argue, immediate ejection. It usually leads to embarrassment and silence the rest of ride.
     
    Julescase likes this.

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