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Unable to cancel a Lyft auto assigned trip

Discussion in 'Advice' started by Alexxx_Uber, Oct 21, 2018.

  1. Alexxx_Uber

    Alexxx_Uber

    Location:
    NJ
    I got one of those Lyft auto assigned trips. Shared trip at 11pm - ughh
    Tried to cancel , but the app didn’t do the cancel. Wtf
    Wonder if it happened to others.
    Of course I didn’t go to pax. Pax cancelled after couple minutes
     
  2. You can always cancel.
     
  3. Alexxx_Uber

    Alexxx_Uber

    Location:
    NJ
    Yeah but when I canceled, the trip was not canceled in the app
    Tried a few times, didn’t work. Tried both “I don’t want this ride” and “other reason” options. Neither worked
     
    tohunt4me likes this.
  4. Force stop the app, turn on airplane mode, restart your phone, smash the hard drive, there's always a way.
     
  5. HotUberMess

    HotUberMess

    Location:
    Orlando
    I’ve had this issue in the last week and it’s driving me insane!!! Same with Uber too. Stacked pings, can’t cancel the stack when current rider wants to change destination. Also can’t change the destination.

    Then the apps auto-dropoff if I don’t swipe to drop. SO FRUSTRATING because the rider is still in my car
     
  6. There's been a few times with Lyft that the app won't let me hit "Arrived" and start a trip. So I would have to sit around for a couple of minutes with the rider in my car trying to get the trip started, followed by a text "You've lost contact with the Lyft system". HELLO, I'M IN FREAKING DOWNTOWN!

    I've yet to see not being able to cancel though.
     
    Danny3xd, tohunt4me and Alexxx_Uber like this.
  7. Daisey77

    Daisey77

    Location:
    Denver
    Driving:
    UberSELECT
    Yep I have had a passenger added to my queue and when I went to remove them, it would not let me. It flat-out said you cannot cancel this ride! WTF? The hell I can't! I am not taking any ride I cannot see a rating on or the prime especially being a female and driving overnights .
     
  8. Lol :D
     
    Alexxx_Uber and Danny3xd like this.
  9. Danny3xd

    Danny3xd

    Location:
    Hartford
    Right!? That's the main thing for me Daisey. I'm not your indentured servant, your rider is waiting to be served and F.U.

    I turn off the app. The phone if need be. Nope, Nut-uh. Not me, Cap.
     
    tohunt4me, Rakos, Zap and 2 others like this.
  10. Danny3xd

    Danny3xd

    Location:
    Hartford
    "Maintain your community" by not telling me as a Independent contractor that I am obligated to do anything. Ya can't have it both ways. Downhill for you, going both ways.

    And I love this gig. (just sayin')
     
  11. Alexxx_Uber

    Alexxx_Uber

    Location:
    NJ
    I just logged on Uber and went with another Uber ride. The Lyft paxhole canceled after few minutes that I ignored her
     
    tohunt4me likes this.
  12. Airplane Mode !
     

    Attached Files:

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  13. Alexxx_Uber

    Alexxx_Uber

    Location:
    NJ
    Yuppp
     
    Danny3xd likes this.
  14. fumbl3

    fumbl3

    Location:
    Snohomish
    Driving:
    UberXL
    I just had this happen. I hadn't done lyft for a while so thought I'd exercise it for a while tonight...and it just added people without me acknowledging. How freakin' rude. Also it positioned me in a way that it would take quite the effort to maneuver back to the passenger as it let me know after I passed them and with traffic, changing lanes, finding a place to not illegaul U turn would take a while - they would most likely be pissed about the delay and low star me. Instant FU turned off phone. Goddammit Lyft. edit: oops late the party on this per thread date.
     
    Danny3xd and Alexxx_Uber like this.
  15. Alexxx_Uber

    Alexxx_Uber

    Location:
    NJ
    It’s a pain in the ass, but always log off after accepting the request. No auto assignment happens. This is the only way to avoid it.
     
    fumbl3 likes this.
  16. reg barclay

    reg barclay Moderator

    Location:
    rockland/westchester NY, new jersey
    Driving:
    UberX
    I got an auto assigned ride yesterday and was able to cancel, no problem. Even noticed a third reason 'I don't want this ride'. Presumably that reason was there because it was auto assigned, hopefully that means it doesn't count towards cancellation rate.

    Screenshot_20181108-143729.png
     
    Danny3xd and Alexxx_Uber like this.
  17. Merc7186

    Merc7186

    Location:
    Buffalo NY
    Driving:
    UberXL
    WHY ARE YOU CANCELLING?

    ...because its a Lyft request.

    'Nuff Said.
     
    fumbl3 likes this.
  18. Seahawk3

    Seahawk3

    Location:
    Missoula
    Driving:
    UberX
    Auto assign without consent is the same as being an employee. I am an independent contractor and it's a breach of contract for them to auto assign anything
     
    Danny3xd likes this.
  19. Daisey77

    Daisey77

    Location:
    Denver
    Driving:
    UberSELECT
    I found the screenshot I took when I got the message saying I was not able to cancel the ride. I wasn't kidding. Is literally said you cannot cancel this ride
    Screenshot_20180923-061102_Lyft Driver.jpg
     
    Christinebitg and Danny3xd like this.
  20. Jufkii

    Jufkii

    Location:
    cedar rapids
    Driving:
    UberX
    I tried one time getting rid of an auto add ride by uninstalling the app. A half hour later I reinstalled it but the ride was still active. there was a message saying something like " Start driving towards your pickup destination". Uninstalled the app again. Reinstalled an hour later. The ride was canceled then. But they put me in some unofficial penalty box. Not that I cared , but I didn't get a single ping for several hours afterwards.
     
    Danny3xd likes this.

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