It seems every time I go to the UCF area, My score suffers. They just don't give 5☆. I drove there last 2 days there because it's been surging. My rating went from 4.9 to 4.82 WTF. They keep doing that they will not have a ride anywhere. My car is clean, get car wash and vacuum every day. They get to choose the music or hook up there phone. Adjust the temperature to there liking. What else can you do for a 5 min drive.