uberX and uberXL Surges No Longer in Sync with Each other?

Sienna1

New Member
I noticed this last night while picking up at Staples Center. UberX was surging up to 4x and XL was no surge. I log on as an XL exclusively, but my heat map showed the big Downtown LA surge, but all my XL requests were coming through with NO surge. The pax app reflected no surge for XL but sizable surge for X. I tried reaching out to uber a few times via email but am not getting logical replies.

thanks
 

Deric

Well-Known Member
Probably a glitch, there is always some kind of problem, then they'll send some kind of email later with a miscellaneous payment to cover what you didn't get during Surge
 

mandreyka

Well-Known Member
I noticed this last night while picking up at Staples Center. UberX was surging up to 4x and XL was no surge. I log on as an XL exclusively, but my heat map showed the big Downtown LA surge, but all my XL requests were coming through with NO surge. The pax app reflected no surge for XL but sizable surge for X. I tried reaching out to uber a few times via email but am not getting logical replies.

thanks
Wow, let's hope it's a glitch
 

mandreyka

Well-Known Member
Let all non surge XL rides ping through if X is surging. Make XL surge!
Or drop to X and take X surge but let XL ping through.
 
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