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Uber's latest scheme to kill surge... Hold ride requests

Showa50

Well-Known Member
Pool's cause a lot of surge. So Uber is now holding order fulfillment to help curtail surge.

In the 5 minutes between when this order was placed and when a match is promised, Surge would typically change a lot because there wasn't a match as quickly. Lots of drivers would not accept POOLS. The order would timeout because no one would take it.

But now Uber is holding these orders until a seat becomes available or finds a driver more likely to accept the pool request.

Order fulfilled no need to make it surge. Plus these POOL pax are no longer staring at their phones waiting for a match. The app is basically telling them it's ok a car is coming.

I know this type of app knowledge/breakdown is over a lot of drivers heads. But some of us have been talking about this for a while.

Screenshot_20180809-182859.png
 

arto71

Well-Known Member
In the 5 minutes between when this order was placed and when a match is promised,
This thread is very bright example of as to why uber drivers will fail ,if it was about politics or some musty gasses,no offense to anyone, it would’ve had 200 replies and 500 viewers.This is very interesting topic and lot to learn,but Almost no interest to gutter more info on how does pax app work.
 

yomomma

Well-Known Member
Uber screwed-up with express pool. Now you have more people selecting this option, and less drivers willing to take them.

Spread the word among drivers that you get low ratings from pool paxes. That is enough to screw with Fuber big time.

Better than protesting against Fuber about pricing.

Great thread OP.
 
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OCJarvis

Well-Known Member
I'm surprised too. This is a vital issue and no response. It goes to show how little thought people actually put into this gig.

This thread is very bright example of as to why uber drivers will fail ,if it was about politics or some musty gasses,no offense to anyone, it would’ve had 200 replies and 500 viewers.This is very interesting topic and lot to learn,but Almost no interest to gutter more info on how does pax app work.
 

yomomma

Well-Known Member
I'm surprised too. This is a vital issue and no response. It goes to show how little thought people actually put into this gig.
I like how Fuber says you ride is "booked". These mongoloid imbeciles keep lying to both parties.
 

LA Dispatcher

Well-Known Member
Pool express holds for 5 minutes so it won't take up it's own car. I rarely get express pool because I hit stop new request. Ever wonder why you get matched instantly once you accept pool? It's the express pool on hold waiting for a "piggy back" so it won't lose money on a solo vehicle. I get express pool pings mostly during am rush. It's cheap because it going to get matched more accurately with the 5 minute hold.
 

Showa50

Well-Known Member
  • Thread Starter Thread Starter
  • #9
Pool express holds for 5 minutes so it won't take up it's own car. I rarely get express pool because I hit stop new request. Ever wonder why you get matched instantly once you accept pool? It's the express pool on hold waiting for a "piggy back" so it won't lose money on a solo vehicle. I get express pool pings mostly during am rush. It's cheap because it going to get matched more accurately with the 5 minute hold.
Spot on. I just remembered when I took a Pool express the pax app matched with another rider before showing me a driver was matched.
 

jaywaynedubya

Well-Known Member
Noticed this earlier this week, when i locked myself out of my car while hiking: key fob battery died. So, i needed to get a new one, ordered a uber to pep boys and on my way back my phone was dying, and i noticed the uber app said something like you should be matched in 5 minutes. Unfortunately, i never was matched and phone died, so i had to walk back. SMH.
 

New2This

Well-Known Member
Up until Charlotte Surge hit us I'd take decently Surging Pools with DF. I noticed recently that almost always as soon as I accepted, before I was able to hit the NNR button there would be another rider added.

I always Shuffled the additional rider.
 

Showa50

Well-Known Member
  • Thread Starter Thread Starter
  • #14
This thread is very bright example of as to why uber drivers will fail ,if it was about politics or some musty gasses,no offense to anyone, it would’ve had 200 replies and 500 viewers.This is very interesting topic and lot to learn,but Almost no interest to gutter more info on how does pax app work.
You forgot food. Bet if I included a pic of a pinks hot dog it would have been featured.
 

f killa

Active Member
another ah-ha moment here.
it's been a while since pool requests come in as bundled.
not enough time for me to hit the stop request button.
been wondering how coincidently two pool
requests comes in together so frequently.
 
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DriverXlaoc

Well-Known Member
Pool's cause a lot of surge. So Uber is now holding order fulfillment to help curtail surge.

In the 5 minutes between when this order was placed and when a match is promised, Surge would typically change a lot because there wasn't a match as quickly. Lots of drivers would not accept POOLS. The order would timeout because no one would take it.

But now Uber is holding these orders until a seat becomes available or finds a driver more likely to accept the pool request.

Order fulfilled no need to make it surge. Plus these POOL pax are no longer staring at their phones waiting for a match. The app is basically telling them it's ok a car is coming.

I know this type of app knowledge/breakdown is over a lot of drivers heads. But some of us have been talking about this for a while.

View attachment 250835
How do you know this is happening?
 

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