Discussion in 'Kansas City' started by arghcd, May 10, 2018.
Is anyone else experiencing this? I would really like the bonus money for this promotion.
I can't seem to figure out how to activate UberEats. I think JFinks would know
I think you have to request it so it shows up in your app.
Not sure about the quest, I saw it but haven't done eats since last Sunday. Just send a message to support and see if they can fix. Or go to the green light.
I called support. Same issue. They told me they are “working on fixing it” ..... now I can’t even see the promotions button because I redownloaded the app....
Thanks, everyone. I got the same response, uber is working on it, they seem to be having technicol difficulties with the new app rollout. But I've seen no changes or additions to the app. Anyone else using android that might have seen something new or different?
Nope, no changes, however the new app could be on our devices already, they are just showing the old layout. The bug must be deeper down than the top level app layout.
I'm on Android 7.0 and am also having the same issue with deliveries not showing up on the Quest portion of the app.
Have contacted Uber, said it could take 24-48 hours to a ride to appear on the Quest page. Still nothing.
I'm sure it is being tracked, the app just isn't reporting the data.
Do you drivers know if a "stacked" request (two pings for the same restaurant) would count as two deliveries for the Quest, or just one?
I would think it should be 2 orders.
Can confirm as I had this happen on a quest (back in December).
Thanks for the responses, I ended up doing an extra one just to be sure. Ended up tipping $8.00 which made it even sweeter.
Anyone get this issue resolved? I never got paid for the 5 trip quest.
This better get resolved. I will keep you all up to date when it does. I wouldn' have done all these eats runs if not for the promotion. I'm no McSlave!!
I have not seen any bonus yet, but this is my support message from sunday.
I'd happily do another 10 deliveries with a boost/quest.
I'm in a battle with support right now...
Look at this $hit... Getting the run around like crazy.
Now being told this Promo is for Denver.. not KC. Waiting to talk to supervisor.
Rohit not getting it. lol
Finally.. After 30+ minutes on the phone.. got my $20 after talking to a supervisor.
Can't believe they were arguing about $20. They definitely had a KC quest. I didn't par take.
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