Guns n Roses concert, police barricade all routes heading into the stadium, 4-5x surge last night.
4x surge
record shows 17miles 19minutes - I'm not 100% sure it wasn't longer because of going around an accident, but let's try the 17miles first.
In general, I notice that the payout is about $1/mile or slightly higher, on typical trips that don't take longer than usual.
17 x 4 = $68 = So I would have estimated around $68 for the fare, after I know the mileage.
Originally the fare was $83.86.
This morning, I wake up after a LATE night, and look at my results last night, and it is now $45.97!
"Last trip" still shows $83.86
W
T
F
?
45.97 for 17 miles is something like 2.7x surge... not 4x surge
Pax were OK, zoned out, - but they just came from a concert so that is to be expected.
They don't know any better, so I can't much blame them for whining to Uber about their fare.
I also don't (personally) blame them for 1-starring me(because of their complete ignorance of the situation), although it does make me angry. (can i still change their rating to 1-star?) (intoxicated, dangerous pickup location, didn't understand surge, couldn't process the traffic situation, whined after the fact, got 5 stars from me and a polite send off)
Picked them up in a tough spot near police, followed the GPS perfectly, got them to their hotel safely.
My best guess is that GPS took me around the part of the highway that was closed due to a major accident, and then 'wasted' Pax cried about their Fare & got together across the globe w/ Uber 'support' , and created this small miracle of ignorance and driver frustration...
Can anyone read my tired rantings, and offer any thing useful?
Should i just 'eat' the 20-40 and chalk it up to Ship Happens ?
4x surge
record shows 17miles 19minutes - I'm not 100% sure it wasn't longer because of going around an accident, but let's try the 17miles first.
In general, I notice that the payout is about $1/mile or slightly higher, on typical trips that don't take longer than usual.
17 x 4 = $68 = So I would have estimated around $68 for the fare, after I know the mileage.
Originally the fare was $83.86.
This morning, I wake up after a LATE night, and look at my results last night, and it is now $45.97!
"Last trip" still shows $83.86
W
T
F
?
45.97 for 17 miles is something like 2.7x surge... not 4x surge
Pax were OK, zoned out, - but they just came from a concert so that is to be expected.
They don't know any better, so I can't much blame them for whining to Uber about their fare.
I also don't (personally) blame them for 1-starring me(because of their complete ignorance of the situation), although it does make me angry. (can i still change their rating to 1-star?) (intoxicated, dangerous pickup location, didn't understand surge, couldn't process the traffic situation, whined after the fact, got 5 stars from me and a polite send off)
Picked them up in a tough spot near police, followed the GPS perfectly, got them to their hotel safely.
My best guess is that GPS took me around the part of the highway that was closed due to a major accident, and then 'wasted' Pax cried about their Fare & got together across the globe w/ Uber 'support' , and created this small miracle of ignorance and driver frustration...
Can anyone read my tired rantings, and offer any thing useful?
Should i just 'eat' the 20-40 and chalk it up to Ship Happens ?