I see that people are talking about texting their customers with their Uber phone. However I don't see that ability on the device and I am NOT going to use my personal phone to txt customer. Thoughts? Sorry I'm totally new to this. Lol.
Because I have another FT job. I don't need any customers having my personal cell number. I already have it boxed up and ready to go back. Its a piece compared to my HTC One. I was irritated to be honest that they even sent to to me. It's just today I'm finding out about this fee and I have yet to decide if I'm even going to be doing this.
Thank you. Lol. This is what I was asking. Thanks.Your personal cell phone number would not be visible to the Riders.
Uber has assigned to you a Twilio generated phone number. You will use that number to call & text your riders and vice versa.
When you accept your first fare, your Twilio generated Uber phone number will be listed in the waybill.
Actually, you can text your Lyft passengers, even though Lyft does not put a function for that in the app. Just make sure you save the voice relay number in your contacts (as "Lyft Relay" or something like that), and you can text to it when you are connected with a passenger.Lyft works the same way -- except you can't TEXT your LYFT pax. Only call. Really wish you could TXT Lyft riders.
This! I have found this a great tool. IMHO, most people will respond to a text, but not a phone # that they don't recognize.For the less technologically saavy who don't want to create an app, you can let your iPhone do the work with keyboard shortcuts.
Go to Settings-> General-> Keyboards-> Shortcuts, then hit the + to add a new shorcut.
Enter your Phrase: (e.g. "Captain Swagalot from Uber here to pick you up at the Brass Pole Lounge.")
Enter the Shortcut you want to type to get the phrase to appear (e.g. bpl)
Now, when you arrive to the Brass Pole Lounge, just type "bpl" in the text window, and it will pop up like autocorrect. Just hit space, and it will fill in the phrase for you.