I cannot confirm if this was a hoax, but these guys seemed completely real, and totally uninterested in pretending they weren't as entitled as they presented themselves to be. Starts out with a ping I get in the hoity-toity part of town, about 20 min drive through the hills outside of downtown. I get the ping because I happened to be within 10 min. Didn't want to drive through these hills crawling with deer, but its been slow so I took it. The guy had a 4.5 rating. I've had cases where people with low ratings turned out to be very cool so I took my chances. But here, I arrive to a group of 6 mildly drunk 20-somethings. These are not small dudes, so they're on top of each other in the back, laughing their asses off. The car reeks of booze. I'm not having it. I say "No." They try pleading, then Mr. Big Shot tries to bribe me with $20, but no. The chances of getting pulled over up there is high, and I'm not taking more people than I have seat-belts. I'm not happy, but one guy gets out to call another Uber, and I still get the fare. I inform Mr. Big Shot that his 4.5 might be the result of this sort of b.s. The conversation into town focuses around the star rating system. Then the group starts casually discussing another buddy who "amazingly" decided to quit his job and ended up becoming "the #3 guy in Uber." As in, ALL of Uber. I'm listening to the conversation and they seem to be talking about a real person they're friends with. Then suddenly Mr. Big Shot casually remarks, "you know, I'm just gonna call him and he'll fix my rating for me." I really thought he was full of shit, so I disregarded it, and went back to the conversation. He gets quiet and starts texting. Just before getting out of my car, he holds up his phone and shows me a text conversation with said friend (#3 in Uber), where he asks to have his low ratings wiped out. And Mr. #3 replies, "Done". Mr. Big Shot looks at me and laughs, says, "told ya". And those entitled asses get out of my car. Of course, I got dinged pretty good by someone tonight, gee I wonder if I can call someone at Uber and get it "fixed"?