Got an email this morning telling me I’m elligable for Uber Comfort...a new economy ride option for up to 4 passengers with riders willing to pay a higher price for that fare.
Uber claims higher fares than X, passengers can request temperature and up to 10 minute waiting time at the airport.
And the rates for this service?
$0.6525 per mile, $0.225 per minute and $0.2325 waiting time.
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Service goes live at 1200 today in San Diego.
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0948: Edit live time from 1500 to 1200. Live time is 1500 EDT.
What car do you drive?I took my first Comfort from Hotel Del Coronado to SAN.
Rider paid $28, I received $14.90, about $3 more than X.
Got a Comfort rematch to Hawthorne Street. Figures, minimum fare $4.72, rider paid $12.55.
Looking further, I see that the Rider Fee out of SAN has jumped for the second time in ten days. It’s now $3.60.
Uber X and Comfort rates are not that much different.STOP THE CLOCK!
I wondered how long it would be before Uber screwed me.
Elapsed time: 15 hours.
Ping this morning at 0550 from Sycuan. I was at Alpine and the fog wasn’t that thick- I saw Comfort.
Pickup, destination SAN. I’m doing maths down the range thinking this might reach $45 payout. Drop off and check the payout.
The ride was Uber X rates.
Now I have to screenshot every Comfort ping.
Go ahead and cut me a check for the difference. I’ll wait.Uber X and Comfort rates are not that much different.
Can’t tell. They paid an amount almost halfway between X and Comfort. There was no surge either. I have to give Uber this one (I hate doing that) due to my...lack of screenshot.Did you check what the pax paid?
Can't you just dispute the trip payout based on the trip type right in the trip record? You don't need a screenshot for that. If they show it's a Comfort trip and the fare calculation used the wrong rate, you've got them.Can’t tell. They paid an amount almost halfway between X and Comfort. There was no surge either. I have to give Uber this one (I hate doing that) due to my...lack of screenshot.
How do you screenshot an iPhone?I disputed it and they said I was incorrect, it was only an X. I couldn’t take it further without something to stand on.
Coming back from Anaheim this afternoon I accepted what I thought was X, it was Comfort. Carlsbad to La Mesa.
I’m calling it a draw on my missing money but I’m going to have to watch and screenshot every Comfort.
Tap and hold the power button and home button simultaneouslyHow do you screenshot an iPhone?
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BTW, *IS* there a detailed list of Comfort-qualified cars?
I live/drive in San Diego, my car is a 2019 Honda Accord.
UBER's article on Comfort rides, cities they're in (San Diego is named) etc. Dated July 9, 2019. No list of qualified cars that I could find.