Why is Uber support so awful? The other day I wrote them to let them know a woman asked me to take her minor kid to school. I hoped they’d contact her and let her know we don’t do that. Inexplicably they quote the rules and threaten ME with deactivation for reporting a rider? Hello? I know the rules, that’s WHY I reported it? Sometimes it seems Uber has neither a heart nor a brain. This company needs a commitment to service and treating people right... not just “listening”.