Sometimes it just lags. I have had several people tell me this. Once I was told my car didn't appear to move at all and the pax told me he was about to cancel when I pulled up. So I think sometimes that's a reason pax do that.Any ideas why this would be happening?
It is called internet lag. basically something between your phone and Uber's server is lagging as your data teavels through the internet.Any ideas why this would be happening?
It is called internet lag. basically something between your phone and Uber's server is lagging as your data teavels through the internet.
That is the easy answer
Bottom line it happens to all of us. I just apologize and blame it on the GPS, none have disagreed as they have had issues too.
Just curious how long do you wait?"Über out front when you are ready. Thanks!" .[/I]
I hear you Richard. I say those exact words because I do not want the ones that did receive the notification to feel like the Driver is rushing them. Most have already been notified by the App - we just have no idea how many and who. I wait for 2-3 minutes then call the ones that have not yet come out. Most of them did not see the Arrival Alert or receive my text - or so they say, lol. If someone asks can you wait a couple more minutes? - I will. There are a number of reasons why I text the Rider as soon as I arrive. Sometimes navigation takes me to the wrong address. Other times either the Rider does not hear the single Arrival Alert, or it shows them I am still 'Two Minutes' out. And, I want them to know they are dealing with a person now, not just some impersonal App. I have had maybe 2 or 3 Riders 'take their time,' but I think they would have anyway! Ciao...Just curious how long do you wait?
Respectfully, I personally would not use that verbiage,as it is setting a precedent for them to take their sweet time.
Not to be negative, but some will take advantage of that, and then it comes down to how long you actually are willing to wait, it sounds rather indefinite.
Some Pax already expect Limo service at X price. It possibly may be sending the wrong message. But in the end, we are all IC's