Trade dress help please


New Member
I have been trying to start driving for about 4 months now. Took forever to start off with uploading documents because they kept getting rejected. Then the background took weeks. Now I am still sitting and waiting for my trade dress decals. It's been 2 months and 14 support emails. 11 emails just gave me the blanket statement about going up to San Francisco to pick up replacement ones BUT they are not replacements as I never go the original ones. I did however get the decal to drive out of SF airport. 3 emails said they would resend them to me, but they never showed up. Any suggestions? I don't really have the time to drive up north to pick them up.