I'm not getting any "sounds" when I get a ping - only the visual confirmation of a ride request coming through. I'm driving a new 2016 Toyota with Entune installed and the phone automatically connects via bluetooth. I've tried disconnecting Entune (disconnecting the bluetooth connection between the phone and the car) and I've even tried disabling bluetooth on the phone, then switching the mute button on and off, making sure volume is turned all the way up etc. STILL NO SOUNDS WHEN I RECEIVE A RIDE REQUEST. Help!