Hi, Had sort of an issue this morning. Came to pick up a rider and GPS took me to the back gate of a gated community. (and the pickup location was changed as I go there.) I called the pax… who was extremely rude... I found the front entrance and asked her for the code.. nicely and she started going off on my how all the other uber drivers never ask, they just follow a car in... (Yelling) I said she was asking me to do something illegal, and I had to back out of the slip... to make room for the next guy.. but there was no one and I told her there was no one else there... so she started yelling at me that she was not going to pay to wait and she should cancel... so I offered to cancel instead. Well, another driver came in and I followed him in. I was going to turn down her street and she said no no no, I see you, can you see me? (she was behind a huge pickup and only her head was showing.. she was a full block away in a condo community!) Since I was already committed I went ahead down the block and finally saw her... (my gut telling me to cancel.) She was so rude. She said "I can tell you are from NY." I gave her such a dirty look from the corner of my eye she finally realized she had gone to far. While I had bee nice to her, offered her a charger, a bottle of water, gum... and tried to keep the conversation positive. She then tells me how she had been woken up and had ten minutes to get ready. No coffee. Had to get to her grand kids. She did not live there, her son did. She calmed down and became very nice. Apologized frequently and asked me to forgive and forget. She said she would rate me a five. We talked and she seemed calm and pleasant for most of the ride. (I kind of pride myself on making people relaxed and trying to put them in a good mood.) Here is the thing: I almost always give people 5's. But I gave her a 4 and marked attitude and other. In the beginning I wanted to give her a 1 because she was mean and just short of nasty. (but we all have bad days.) She also asked me to do something illegal... and said all the other uber drivers do it. (I said a lot of uber drivers do unethical things too... ) When I rated her... Uber said it would inform the rider. What? Is that before they rate us? Despite this she still got the 4. Now I am worried she will see that and give me a 1. I am concerned that Uber may not really want us to rate people poorly. Do the Pax get to see who rated them and why?