First week driving....I know, quit now. I drop off a pax and get a ping 3 blocks away. It's a gas station, mistake #1 I know. I sit there hoping the timer runs out but it turns out it's a guy that is in another car with 3-4 other people. The driver sees me a mouths "uber?". I nod yes. Then I see the guy climbing out of her car with a couple bags. He hops in, "holy sh*t, there's a ton of room in here, I was knocking my knees against the seat in her car". Ok, I swipe to start the trip knowing it'll be a short ride and hoping it's over quick. Laundromat, great, not far and I know exactly where it is. The apps tells me the location so I start driving, then the screen flips back and the route/destination is gone and according to the app I haven't picked up the pax. I swipe it a half dozen times and each time I get the destination for a second only for it to switch back to asking me if I picked up the pax. I tell the guy the ride isn't working, he says it's fine on his phone, shows we're on our way. I flat out asked him if he was f**king with the ride. "No man, it's working on my phone". I've gone about 3 blocks. I tell they guy I can't do the trip, I'm taking you back to the gas station. He canceled and I got paid $4.54 for cancellation. I get about 3 blocks away and ping, same pickup location...decline, thanks, last time I'll be picking up there. I didn't have any issues before or after that trip. Is it possible he was hacking the ride or something? I won't be surprised if I lose the cancellation fee, whatever. Just glad the whole thing didn't turn into a big scene. The guy didn't argue, and told me to have a good night. It kind of felt like I had figured him out and he knew he wasn't going to pull one over on me. Or he just wanted to do his laundry and understood the app was screwed up. A little more context, not the best part of town, not someone I would pick up by choice...and I know I should have just drove off once I saw him climbing out of another car. Noob.