- Add a Damn Tip Button already and quit telling people tipping not necessary or included. Tipping has been part of this industry even since it came to exist. Who the hell are you to change that?
- Any minimum fare needs to be per passenger... All drivers without exception are sick and tired of transporting 4 idiots that will dirty their cars and slam their doors for 4 dollars - $ 2.60 net. Enough already with this bullshit! They can't even ride a bus in India for that cheap.
- Quit recruiting more and more drivers and lowering your standards in the process... a 2000 car is now accepted by UBER in some if not most markets ... How about you try keeping the ones you have!
- If you're gonna keep lowering the already ridiculously low rates in most markets, then you need to quit making champagne promises on a Colt 45 budget... AS Uber is quickly becoming the ride of choice for drug dealers, drug users and EBT recipients alike.
- As for the Rating system, for your information 4.5 = 90% and is equivalent to an A in all major colleges and deactivating a driver at 4.6 is one of the worst decisions ever made by the UBER dictatorship.
- Quit messing around with the App. Get that damn thing to work flawlessly and leave it alone. The last thing a driver needs is to mess around with a crazy App. while driving... It's just NOT safe. Maybe some of your programmers need to be drivers for a day.
- Uber drivers are not luggage handlers so Airport runs should always and without exception be at surge pricing as they automatically always have luggage involved.
- Cancellation should not be free for up to 5 minutes... Uber drivers are not just a bunch of robots whose cars run on thin air.
- Instead of wasting SO much money on ads and sign on bonuses for EX Lyft Drivers, How about using some of that money to reward the good drivers you have now?
- Finally, Travis needs to be featured on Undercover Boss and be a driver for a day and experience the disappointment most drivers feel at the end of each trip when the total fare is generated on their phones.