"Your feedback is very valuable to us as we seek ways to improve your experience."
Oh now it makes perfect sense! So THAT's what they've been trying to do over the last 3 years. Constantly lowering driver wages while their own cut keeps increasing at a logarithmic pace, all the while flooding the market with tens of thousands of new ants who are willing to scoop up bar close rides at flat rate.
They have been trying to improve my experience!
Well s*** . I sure am glad they clarified that for me, otherwise I could have easily mistaken their actions for something OTHER than 'trying to improve my experience'.