I was going nuts waiting for that stupid Uber APP to acknowledge that I picked up and dropped off my customer. Suddenly I had an epiphany and it works. I'll pass it along to all the newbies out there like me and maybe it will help some old timers as well. When I pick up my customer I don't sit there and wait for the APP to present the the Icon on the bottom of the screen that gets the trip started. I jump back to my home screen and hit the Uberpartners Icon and "Bingo", there's the "Picked up customer" icon smiling at me at the bottom of the screen. Now when I drop off the customer, you guessed it. Same ole, same ole. 2 seconds and your done! I hope I helped someone. You folks sure helped me.