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Thanks uber your new app is bonafide garbage

Discussion in 'Complaints' started by Seahawk3, Aug 23, 2018.

  1. Seahawk3

    Seahawk3

    Location:
    Missoula
    Driving:
    UberX
    Not that I for one second thought it would be good for us drivers. At this time the only thing nice I have to say is it looks fancier lmao.

    Listing off the things I already hate

    1. Airport queue no longer shows up it's just a range which is bs in smaller markets.

    2. Haven't found my total 5 star ratings. I have no idea if anyone is rating me unless I get a bad rating. So now it's even harder if not impossible to spot the ones who gave a bad rating.

    3. I have to go into sub menus instead of tabs to get info.

    4 . Also it is harder to check on each individual trip as its buried a few layers deeper.

    Seems like a great PR stunt for the public and a middle finger to the drivers.
     
  2. Mr. Sensitive

    Mr. Sensitive

    Location:
    Earth
    Driving:
    Livery
    The new app is horrid & Getting deactivated from Uber is going to be fun! ;):)o_O
     
  3. Kodyhead

    Kodyhead

    Location:
    South Floreduh
    Driving:
    UberSUV
    I personally think its easier to spot a bad rating now since it breaks down how many of each ratings there are.

    It doesnt matter anyway either way there is nothing you can do, you still have to rate after each ride and cant change ratings anyway
     
  4. touberornottouber

    touberornottouber

    Location:
    Volusia County, FL
    Driving:
    UberX
    This is so they can manipulate the dispatch at the airport more without the driver suspecting anything. Newbie gets the 45+, you get the person going across the street to the car rental agency.
    They don't want you to see that they are taking 45% of the fare.
     
  5. bpm45

    bpm45

    Location:
    Chicago
    The new app arrived in Chicago yesterday. It really is a piece of garbage.
     
  6. Jufkii

    Jufkii

    Location:
    cedar rapids
    Driving:
    UberX
    Unnecessary cosmetic changes is all it is. The old one was good enough and in true Uber fashion they broke what wasn't broke. Nobody spoke .Uber didn't listen.
     
  7. Cdub2k

    Cdub2k

    Location:
    New Orleans
    In my area the airport queue has always been a range so it’s not nothing new.
     
    Highland Hauler and METRO3 like this.
  8. Kodyhead

    Kodyhead

    Location:
    South Floreduh
    Driving:
    UberSUV
    But it makes understanding garbage easier
     
    negeorgia likes this.
  9. The new app started here yesterday too. I couldn't find out how to do instant pay until this morning. Also had trouble trying to figure out how to cancel an order that I accepted but then didn't want. Having hard time finding order info (I do UberEats) for customer. I like the look of it though, maybe once you find out where everything is it will be easier.
     
    negeorgia and melusine3 like this.
  10. Butterdog

    Butterdog

    Location:
    South Bend
    In my area you have no idea how many cars in in the queue. Only Lyft shows that for us.
     
    METRO3, Ubering My Life Away and 3.75 like this.
  11. kdyrpr

    kdyrpr

    Location:
    CT
    Since most drivers use both apps, the LYFT airport queue gives a better representation of the true amount of drivers waiting. The app simply was redesigned so Uber could tweak and fine tune all of the tricks and mind games it try's to play. They are the most disingenuous phonies. I really don't care what their motives were in launching the new one. They can run their business anyway they like. What disgusts me is their marketing of it. Help driver earn more?? Ridiculous!
     
  12. Where do you find the cash out button?
     
  13. kdyrpr

    kdyrpr

    Location:
    CT
     
  14. steveK2016

    steveK2016

    Location:
    Dallas / Fort Worth Texas
    Driving:
    UberXL
    I was a little worried about having the earnings at the top of the app like that as i run Uber and Lyft split screen on a tablet. Wouldn't want pax seeing that number, glad Uber thought ahead and included privacy mode.

    So is there no way to see where our accpetance and cancellations rates are?

    Thats the one thing I cant see, havent gone online or with a pax yet to really judge kf its any better.
     
    melusine3 and Benjamin M like this.
  15. Tnasty

    Tnasty

    Location:
    Boston
    Uber hates drivers!
     
  16. Uber hates intelligent drivers!
     
  17. Click on your profile photo, then "earnings", then scroll down to "cash out".

    Now I need to find out how to get the GPS to speak out the directions.
     
    BLBorgia and Benjamin M like this.
  18. islanddriver

    islanddriver

    Location:
    NY
    Unmute your phone or turn up volume
     
  19. Kodyhead

    Kodyhead

    Location:
    South Floreduh
    Driving:
    UberSUV
    You mean the uber nav?
     
  20. No that isn't the problem. Audio volume is fine, I just don't know what to do to activate voice directions.
     
    KellyC and BLBorgia like this.

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