If taxi companies didn’t keep raping passengers on fares.
Taxis were charging outrageous per mile rates
Uber lyft now charges the pax about the same as taxis.
The digital/computer/satellite/GPS Call Assugnment Systems are more efficient in that they can "talk" to several drivers at once and assign numerous calls all at once. Electrons move at the speed of light. I was quite the motormouth as a dispatcher, but, even I could not talk that fast. The drawback is that the system can make no judgment about one job over another. You tried to assign each driver the best job available. You tried to look out for your regulars. You put priority on airport calls. You used to "spot" (give out some information about the job) calls that you needed covered. A computer can not do that.What taxi companies brought upon themselves, was not upgrading their dispatch systems.
(emphasis added)Obviously a person does not know s*** about the taxi industry if this is what they believe. There is a price point set for a reason. Insurance, maintenance, advertising,
This is what I do. If the cab is going to be slow, I drive the Uber/Lyft car. Right now, Congress is out which means that it is slow for the cab. Until the freshmen start to report for orientation, I will drive the cab one day per week to cover expenses for it and earn a little extra. Other than that, it is Uber/Lyft. I do not want to sit fourteenth out on the Hyatt and wait for the Harrassmen-ER-uh-HACK Inspector to pull up and start writing summonses. Here, if the Hack Inspector approaches your cab, you HAVE a summons; usually three or four.I can use Uber to fill in where I am slow. When my wheels are turning I'm getting paid.
The TNCs have to keep jacking up what they collect, because they are slowly realising that they ain't charging enough for their services. Of course, they will not allow the drivers to charge enough for the services that they render.100% correct. When the price advantage disapppears (which it is slowly being whittled away) The customers are much more likely to take a smelly cab, especially when it's pouring down rain or there isn't a price advantage and the cabs are queued up.
The first computer Call Assignment System appeared in Toronto in the late 1970s. Computer-assisted became popular in this area in the early 1980s. The first voiceless system appeared here in one suburb in the mid-1980s. By the early 1990s, almost all suburban jurisdictions had the digital call assignment. The City did not have them, because no provider could adapt one to our Zone System. In the last year before the meters, one cab company did go to a digital call assignment system. The drivers hated it. The other three radio companies gained more than one driver each over this. Once the meters came in 2008, the other companies did go to call assignment.Mears taxi has had an app based dispatch operating YEARS before uber came to town, first it was Taxi-magic than an in house proprietary system.
The problem with cabs stems from the fact that the cab companies customer IS the driver, not the pax. Hence no efforts were really made across the industry to improve the experience for pax.
The funny thing is that in my area Uber's rates are within 10% of what taxis charge. Sure the $1.30 per mile + 15 cents (or so) a minute is in theory still below the $2.00/mile + 40 cents/minute (wait time only) the taxis charge here. However the taxis don't surge or charge customers in wealthy areas more while paying the driver less than 50% of the fare.If taxi companies didn’t keep raping passengers on fares and lease cost for drivers Uber and lyft wouldn’t exist today. Taxi companies brought this upon themselves.
Agreed. We were $2.00 a mile here in Daytona, FL. I drove off and on from 2006 to 2016 and I remember a lot of drivers struggling (living in weekly hotels, being evicted, not being able to afford a personal vehicle, even homeless) and the companies weren't exactly raking in the cash either. We were mostly on the 50/50% system here. Leases were and are still unusual. I remember every company stretched maintenance as thin as possible because the profit margins were so low.Cab companies were not and are not "raping" passengers on the fares. It costs money to be in this business. The rates are what they are for a reason. Why do you think that the drivers on this forum are complaining about the too low Uber/Lyft rates? Further, in most jurisdictions, the rates are set by regulation.
Leases were and are still unusual. I remember every company stretched maintenance as thin as possible because the profit margins were so low.
Should be reported on by the evening news.What I don't understand is why anyone thinks that private car transportation is for everyone. It isn't. The taxis were charging what the target demographic would pay.
Uber and Lyft are out of their collective minds. Can't wait to hear about all the money they burned through this quarter.
They did that last year in Florida, Louisiana, and possibly a couple of other states......................which will be the bottom line when they do what Gryft already has announced that it is doing: jacking up the fares but giving the driver nothing.
What taxi companies brought upon themselves, was not upgrading their dispatch systems.
Not every company is the techno local neophyte you think they were.
The most annoying thing besides calling and being on hold was the scratchy noise trying to convey where I was if the system didn’t pick it up (taxis here, when u dial from a landline, they have estimates of where your addy is).
Unless I’m in nyc or near a hotel, it’s also hard to flag one down. Though in Fillmore area, it was rather easy, I guess taxis realized there are plenty of pigeons there.
Also confusion when I do call a cab and I wait... then I see a cab roll through but it wasn’t the cab that picked up the call... oops.
But cab drivers are for the most part nice. I’ve had to call a few for clients too old and too stubborn to download an app..
Back before Uber and when I had to get myself to and from the hospital for my chemo treatments, I had a couple of shady drivers.
I don’t mind paying cab prices, I just hated their lack of technology and now that Uber is here even though they’ve picked up making their own app—I just can’t see myself using a cab except in nyc and to and from airports.
The customers hated that for years. I can not state that I blame them. I tried to tell my Board of Directors in 1998 that our company needed a website with an order form for a cab. Even if the order form went straight to an e-Mail account and the operator transcribed the order onto a call slip, that was fine. My company got most of its business from the high-rent districts of the city, so this made even more sense. My Board would not listen. I have long since sold my interests in that company. It is now the only one in the Capital of Your Nation that does not have a website.The most annoying thing besides calling and being on hold
I am missing something, here. In the Capital of Your Nation, if you call a cab, you get a human being who takes your address, telephone number, destination, number of passengers and any other pertinent information. On three of the four "dispatch" cab companies, you also can order on line.was the scratchy noise trying to convey where I was if the system didn’t pick it up (taxis here, when u dial from a landline, they have estimates of where your addy is)
Perhaps in SF, it is. In the Capital of Your Nation, it is easy, except in the residential areas. In fact, it is hard for me to get a cab even when I call or use an application if I want one to come to my home. I seem to be stuck with UberX (I have not tried Lyft).Unless I’m in nyc or near a hotel, it’s also hard to flag one down. Though in Fillmore area, it was rather easy, I guess taxis realized there are plenty of pigeons there.
That was another common complaint. People would see cabs from where they were and wonder why theirs had not yet arrived. Back in the voice days, you knew where a cab was only if the driver opened his mouth. During the transition, when the computer/satellite/GPS/digital call assignment systems were being put into place, but, the companies still retained real dispatchers, it actually became easier to move more calls. You could see that drivers were near a job, but none were picking up the thing. You could call a driver on the radio or just send him the trip manually and hope that he accepted it. If he did not, and, it was a good job or something that needed to be covered, you could send him a message to accept it. Only the intended driver saw the message instead of the whole fleet's hearing it. This cut down on the sharpshooting.Also confusion when I do call a cab and I wait... then I see a cab roll through but it wasn’t the cab that picked up the call... oops.
I prefer them if I can get one. Unless I get a rookie, they know where they are going. The GPS is not the be-all/end-all, I do not care what The Boston Globe tries to tell anyone. In this market, on the short and mediocre trips, base rate TNC and cab fares are about the same. This is becoming the case in more and more markets.I don’t mind paying cab prices, I just hated their lack of technology and now that Uber is here even though they’ve picked up making their own app—I just can’t see myself using a cab except in nyc and to and from airports.