Surge oddities

nilakirkman

New Member
Anyone else been noticing that the surge has been getting really high even though it seems like a slow night and it takes forever to get a trip once you have the surge stuck to you? Two nights ago I made $100 in 4 hours on 6 trips. All short trips, $45 of it was surge and about $10 was tips.
 

The Gift of Fish

Well-Known Member
Anyone else been noticing that the surge has been getting really high even though it seems like a slow night and it takes forever to get a trip once you have the surge stuck to you? Two nights ago I made $100 in 4 hours on 6 trips. All short trips, $45 of it was surge and about $10 was tips.
That's "coverage surge". Happens when there are no/few requests from pax and also no/few drivers available. Uber wants to maintain a thin coverage of drivers in these areas so they pull them in with a surge so they are there, just in case a pax requests. Result - any driver pulled in by this will wait ages for a ping but will get the advertised surge price once he does get a ride.

There are several surge types in addition to coverage surge:

Genuine surge - when demand actually does outstrip driver supply. Pings will start being received by the driver as soon as he goes online

App update error surge - the map shows a red surge area but there's no dollar amount in it. If there's no dollar amount in the surge then ignore it - it's not real and you won't get more than base rates

Tantalus surge - appears with dollar amount in the surge but disappears as soon as you're just about to enter the surge zone. Very annoying and the reason you shouldn't chase surges.

Fake surge - you're in a red zone with dollar amount in it but no surge value is displayed at the bottom of the screen and pings come in at base rates.
 
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