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Super-cheap rides are making Lyft less reliable

touberornottouber

Well-Known Member
Super-cheap rides are making Lyft less reliable

On the way back, I asked Aliaskar if he knew why the two other drivers had failed to pick me up. He said everyone was headed toward Greenpoint, another neighborhood in Brooklyn, where rates were much higher, and that drivers probably weren’t interested in my cheap Lyft Line fare. It wasn’t a problem for him, though, he added, kindly.

Stories like this are a dime a dozen, but they hint at a bigger problem: When ride-hailing fares are too cheap, the service is less reliable.

A more extreme version of my experience in Brooklyn happened to an airline pilot named Darryl, who in April ordered a Lyft from Hermosa Beach, California, to Los Angeles International Airport. The first driver Lyft connected Darryl with was 15 minutes away and canceled. The second driver accepted the fare and drove from LAX to pick up Darryl. Then, about halfway through the ride, the driver abandoned Darryl in a parking lot, reportedly concluding he would only make about $6 for a trip that was going to take an hour from dispatch to dropoff.

At the time Darryl’s story was reported in the local press, many people blamed the driver, but I’d argue the real fault lay with Lyft. Drivers don’t get a lot of choice about their rides and passengers, after all, and it was Lyft that dispatched a trip that ended up not being worth the driver’s while. You could say the same of my recent trip through Brooklyn. It’s great for me, as a consumer, that Lyft will offer a ride for $4.53, but it’s less great if the pay for that ride is so low that no driver wants to accept the fare. Lyft didn’t respond to requests for a comment.
https://qz.com/1291573/cheap-rides-are-making-lyft-less-reliable/
 

homelesslawnmowers

Active Member
driver gets $4 minimum fare after gas/expenses $2 a 1971 minimum fare

uber spends zero gas or expenses, doesn't risk their life & gets $4.40

and government doesn't see a problem & lets them operate?

$2 is what someone gets to deliver my bottle of beer or plate 50 feet?

yet the rider so obtuse they know driver getting robbed & not willing to tip lol of everyone tipped least $5 like they do at a restaurant theyd all get picked up, acting like they care

how many will still use service when minimum fare is $15 driver gets least $10 a legal fare that after costs is still just minimum wage ( 2 rides an hour about $14 after gas/expenses)
 

touberornottouber

Well-Known Member
  • Thread Starter Thread Starter
  • #3
One thing I note is that the media often seems to think it is that the fares are too low. That isn't necessarily the case anymore. The real issue is the amount the driver takes is too low. Here a short trip that costs the rider $7.50 only gets us $3. That is the real issue. Uber and Lyft are increasingly taking more of the fare for themselves.

Also from the linked article:

Uber co-founder and former CEO Travis Kalanick used to talk about how the first goal of surge pricing, Uber’s practice of raising rates when lots of people were trying to get a ride, was to keep the service reliable. “We don’t just charge to make a buck,” he posted on Facebook in December 2013. “The vast majority goes to the driver so that we can maximize the number of drivers on the road. The point is in order to provide you with a reliable ride, prices need to go up.”
Someone needs to inform the reporter that it has changed. Uber no longer gives the driver most of the surge. In fact it seems often the driver gets NONE of the surge and the company just pockets it for themselves. There are some really big stories here for members of the media and once they catch on it could cause a lot of PR issues for these rideshare companies.
 

1974toyota

Well-Known Member
driver gets $4 minimum fare after gas/expenses $2 a 1971 minimum fare

uber spends zero gas or expenses, doesn't risk their life & gets $4.40

and government doesn't see a problem & lets them operate?

$2 is what someone gets to deliver my bottle of beer or plate 50 feet?

yet the rider so obtuse they know driver getting robbed & not willing to tip lol of everyone tipped least $5 like they do at a restaurant theyd all get picked up, acting like they care

how many will still use service when minimum fare is $15 driver gets least $10 a legal fare that after costs is still just minimum wage ( 2 rides an hour about $14 after gas/expenses)
The problem IMO, is many people in the main stream media,are a bunch of Cheap F'sssssss, and many of them take Uber,so that's why they don't report this exploitation of the drivers, Media is more interested in reporting how Illegals are getting a raw deal while citizens of the US are treated as Non Gratta, JMO
PS as more of these stories get out there, the Gov will take notice,and by the way, if enough people wrote there elected officials, tell them you vote, and want some standards be put on app co's things will get done quicker, but we are a long way off from that point,jmo
 
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JimKE

Well-Known Member
Someone needs to inform the reporter that it has changed. Uber no longer gives the driver most of the surge. In fact it seems often the driver gets NONE of the surge and the company just pockets it for themselves. There are some really big stories here for members of the media and once they catch on it could cause a lot of PR issues for these rideshare companies.
The reporter doesn't care. They had a deadline, they wrote a story. The headline mentioned Uber, so the story will get clicks. Nothing else matters.
 

rex jones

Well-Known Member
The reporter doesn't care. They had a deadline, they wrote a story. The headline mentioned Uber, so the story will get clicks. Nothing else matters.
Yeah it's a good point. Anything salacious, you just throw Uber in the headline and it will get clicks. Not to downplay sexual assaults or any other criminal behavior, but it is literally going everywhere in this country outside of Uber.

Actually a good comparison.. But I admit, if the plumber did it for only $3.30, i’d do it too!
I was really just going for hyperbole, when I made the comparison. I guess it kind of works. Make sure to make the plumber bring up all his tools to the 9th floor too!
 

touberornottouber

Well-Known Member
  • Thread Starter Thread Starter
  • #16
Got a ping today which was nothing but a digit number (probably the building number I am guessing?). I figured oh well I'll just go to the ping. As I got closer I realized it was a local slum apartment complex with 20+ buildings laid out like a maze. Then as I pulled in to one of the entrances I saw that apparently they fixed their gate (acfter years of it being down) so I couldn't get in without a gate code.

I just canceled the ride and left. It was about 45 minutes after so that usually means it is a short ride for someone who is going to work and has to be there on the hour. I'm not dealing with this crap for $3. I find even if I do call some will penalize you for doing that with a bad ratings or they could always say something like "try the other entrance" (the fare isn't worth driving all over for).

I think a lot of the quality issues passengers face are actually caused by the low pay and the rating system. I know for a $5+ guarantee pay and not being held hostage by ratings and the potential for false reports I would get every customer where it is even possible. I know I would because that is exactly what I did when I drove a taxi.

I say bravo to any reporter willing to say drivers should be paid a fare wage. He was certainly off on a few facts but anyway glad to see anything in the media at least acknowledge the drivers side.
I agree. I was very happy to see the article. I hope more members of the media follow up on this sort of reporting. It would be very easy to sign up as a driver and do it for a few days to see what we are talking about.
 

phillipzx3

Well-Known Member
I thought the whole idea of Uber/Lyft was so their drivers could complain about taxi's being too expensive while bragging about how little TNC drivers were willing to work for? What happened? I guess when you flood the market with 10's of thousands of other drivers (your competition ) driving for a buck a mile (if you're lucky) wasn't so smart afterall?
 
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I_Like_Spam

Well-Known Member
In the big cities if you use Uber and Lyft for short rides, you are just an @@@@@@@. They know what they are doing. It's like calling a plumber to put more toilet paper in your bathroom.
I can understand if you aren't making money on them, but in the cab racket, the short rides were where it was at.

Most people in big cities don't need to go long distances, but if its too long or too dangerous to walk, they need a ride. A 6 block walk through Atlanta at night could be a problematic journey.
 

touberornottouber

Well-Known Member
  • Thread Starter Thread Starter
  • #20
I can understand if you aren't making money on them, but in the cab racket, the short rides were where it was at.

Most people in big cities don't need to go long distances, but if its too long or too dangerous to walk, they need a ride. A 6 block walk through Atlanta at night could be a problematic journey.
The difference is cabs tend to get tipped more. Also the drop is usually high enough to cover expenses. Tips are much more rare with rideshare and we all know how crappy the driver pay is. The other thing is the per minute/wait time charge. It tends to be 2-4 times higher in cabs so traffic is less of an issue.
 

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