Stupid UberPool matched and second rider cancelled

SGUberGuy

New Member
By right if they cancel once they got a match the rider have to pay cancellation fee.

It happen to me yesterday and today.

I emailed uber they replied me :

I reviewed this trip and there was no trip that was matched in this one. Even, if an UberPOOL trip is cancelled, it will still show as a match for a valid pool trip. In this case, no information is available as there is no other trip occurred. Apologies for the inconvenience.

Don’t hesitate to reach out if you have any other questions.




Ridiculous!

They mean to say I am making things up or I'm seeing things?





On a sidenote, I've set up a facebook page to motivate fellow drivers it's called

Uber Motivation
 

Mobilenerd

New Member
Do FoodPanda make more money these days.

Overheard that if riders work for CBD area they make $9 per hour and $6 per docket.

Petrol for bike is cheaper than car.

So now not only is taking Uber cheaper than taxi , you make less than a delivery rider.

Sigh!
 

PCMan

Active Member
By right if they cancel once they got a match the rider have to pay cancellation fee.

It happen to me yesterday and today.

I emailed uber they replied me :

I reviewed this trip and there was no trip that was matched in this one. Even, if an UberPOOL trip is cancelled, it will still show as a match for a valid pool trip. In this case, no information is available as there is no other trip occurred. Apologies for the inconvenience.

Don’t hesitate to reach out if you have any other questions.

Just curious, what is the commission that Uber deduct for the first rider?

It should be 10% since it is considered a non-matched UberPool.
 
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