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Status Gold to Silver changed with no explanation New Status Rules?

731 views 1 reply 2 participants last post by  Shotime4 
#1 ·
Okay, so things were good for a month or so, now it appears that the trickery and changes with no explanations are starting back again. I'm Gold status and I remained Gold this week. However 2 friends had their statuses lowered , Platinum to Gold and another Gold downgraded to Silver. They had the same or more total trips for last week as they have had for many weeks to qualify for their statuses to remain the same, yet they were both downgraded. The CSRs, of course, are clueless, and told them to go to the Westwood city office (why? to waste their valuable time and get fewer rides this week?). Shouldn't CSRs have this info down cold?

They didn't get a notice "you have been downgraded because...", it was just you are X status this week.

Anyone know of any written guidelines aside from number of trips completed per week which would explain why they might have been downgraded? Is Uber sneaking in things like acceptance rate, etc, etc, etc without warning us? It has been so nice and simple lately without all those games and small print regs at the bottom of the page.
 
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