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Riders App and Phantom Cars

Discussion in 'Stories' started by Chewie73, Jan 21, 2015.

  1. Chewie73

    Chewie73 Member

    Location:
    East Brunswick, NJ
    I was reading a thread the other day that I can't find now. Someone had mentined that they checked the rider app to see how many Uber cars there were in the area. They said it showed several but to request a ride, most disappeared.

    I downloaded the Rider App just yesterday. I did the same thing. I live a few miles outside of my target area, so I don't expect to see many vehicles online near me. As I was driving toward my target area, I saw there were two vehicles coming toward me in the app. They had stopped at a traffic light. I was at the same intersection. The light was green for them, except the left turn. The cars were both stopped at the intersection on the app. I look at the cars at the light and find there is one MiniVan full of people with out-of-state plates and a 2 door coup. What are the chances that they were Uber drivers online? I made the turn with them. The app slowed down the tracking and the actual cars turned off but the app showed them going straight....

    Do you think these were Phantom cars on the app to give the rider a warm fuzzy feel like they're going to get a ride quickly if they request? Uber may say its Propriatary, but as a driver, I believe we should be able to know exactly how many people we are competing with at any given time while driving... If one area is flooded with drivers, I'd rather to to another area that isn't...
     
  2. UberHammer

    UberHammer Well-Known Member

    Location:
    Between the saw and nails
    Driving:
    UberSELECT
    If information is provided by Uber, expect it to be false.
     
  3. uberguy_in_ct

    uberguy_in_ct Well-Known Member

    Location:
    Connecticut
    I've noticed that when I turn on the rider app it will show my own car about 30 sec to 1 minute behind where I'm actually at. There seems to be a lag time in the rider app and doesn't always show the true location of a car that's moving. But sometimes I do see cars on the rider app doing some pretty wierd things like spinning in circles, so who knows what they're doing.
     
    mKat and Jay2dresq like this.
  4. Devindl

    Devindl Member

    Location:
    Detroit
    Driving:
    UberX
    There is a delay on the app, so those cars you saw on the app, if they are real, may have already passed by.
     
  5. Bart McCoy

    Bart McCoy Well-Known Member

    Location:
    Waldorf, MD
    Driving:
    UberX
    Yeah definitely a delay on the map, but Phantom cars? Wouldn't put it past Uber
     
    Jay2dresq likes this.

  6. Chewie73

    Chewie73 Member

    Location:
    East Brunswick, NJ
    I had actually stopped in a shopping plaza parking lot by the intersection and watched the app as the cars approached. The only other vehicles on the road heading in that direction were Tractor-Trailers, Dump Trucks, School Busses, Pick-ups and coupes. I sat on a popular spot today and watched the app while I was off-line. It showed several Uber cars pass by. Unfortunately, it was mostly NJ Transit Busses. One car passed at the same time as the app showed an Uber. It was a small 2-door sports car... I know there is a lag, but I've followed myself and it was close to spot on. I had one car behind me on the app and two vehicles behind on the road. They both turned off, but the app showed the one car follow me for the next mile. Hard to believe it's that bad at tracking the vehicles.
     
  7. uber_sea

    uber_sea Well-Known Member

    Location:
    Seattle, WA
    Driving:
    UberX
    The maps are delayed quite a bit sometimes.
     
  8. chi1cabby

    chi1cabby Well-Known Member

    Location:
    Chicago
    Driving:
    UberTAXI
  9. Doowop

    Doowop Active Member

    Location:
    USA
    I sent a question to CS regarding not being able to view my vehicle in the Rider App to make sure that I was online in the Driver's app.
    Uber reply: 'at it relates to seeing your vehicle on the rider app, due to recent updates, partners are no longer able to see themselves on the rider app.'
    Is this so?
     
    negeorgia likes this.
  10. Veju

    Veju Active Member

    Location:
    Sarasota, Fl
    No I can see myself on the rider app
     
  11. Doowop

    Doowop Active Member

    Location:
    USA
    CS: lazy lying helpless
     
  12. Michael-MS

    Michael-MS Well-Known Member

    Location:
    Las Vegas
    Driving:
    UberX
    Uber app tracks the phone, not the car. Spinning is always Drivers walking around or texting, etc. Phantom cars are usually cars in garages for people at home. I have my App on all the time when I'm walking around if I'm able to take a ride.
     
  13. Doowop

    Doowop Active Member

    Location:
    USA
    How does this BS sound:?
    I'm not getting trip or delivery requests
    We're sorry for the trouble you've faced while trying to resolve this issue.
    You are not able to see your vehicle on the rider app because you are overlapping the same spot in the GPS. When the app is not showing your vehicle on the map, it doesn't really mean you are not online. The driver app is the one to determine you are online.
     
  14. Hogg

    Hogg Well-Known Member

    Location:
    Chapel Hill
    They're Greyballing you.
     
  15. Doowop

    Doowop Active Member

    Location:
    USA
    Pl
    Please explain?
     
  16. negeorgia

    negeorgia Well-Known Member

    Location:
    Athens, Ga.
    Driving:
    UberX
    There are many times that I do not see myself on the rider app. I go offline and back online and there I am again. Lot's of times I have gotten a ping while I don't see myself, however, more times it seems longer between pings when that is happening. Sometimes as soon as I am back online and see myself, I get an immediate ping.
     
  17. Hogg

    Hogg Well-Known Member

    Location:
    Chapel Hill
    https://en.wikipedia.org/wiki/Greyball

    Greyball is the illegal software they use to fool regulators, police, and other rideshare companies.

    I have been wondering if they use it on their own drivers who use the passenger app to see where other drivers are.
     
  18. Doowop

    Doowop Active Member

    Location:
    USA
    IC. I feel as if I am driving blind as I can not see my vehicle in Riders app and don't know if I am online. CS is useless.
     

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