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Rider Feedback Issues is a JOKE!

Discussion in 'Los Angeles & Orange County' started by afrojoe824, Jul 14, 2016.

  1. afrojoe824

    afrojoe824 Well-Known Member

    Location:
    City of Angels
    Are these pax being serious?

    I have a 4.88 rating and nothing but positive comments. People said it was smooth and comfortable ride. Then these Issues that were reported. These pax will do anything for a free ride. It's frustrating.

    dumb report.JPG


    But then the comments and my overall rating says these reports are stupid!
    fb1.JPG fb2.JPG fb3.JPG fb5.JPG
     
  2. Jbeck

    Jbeck Well-Known Member

    Location:
    Los Angeles County
    It totally is. At 4.93 right now and have a bunch of attitude notices. Lol ok. Sure. Screenshot_20160714-143721.png
     
  3. Jbeck

    Jbeck Well-Known Member

    Location:
    Los Angeles County
    And I wash my car almost every single day and vacuum daily. It's total BS I drive a corolla.. I think they get in some of these people driving BMW's on X and they think I should upgrade or something
     
  4. afrojoe824

    afrojoe824 Well-Known Member

    Location:
    City of Angels
    I just checked and gave a ride to my co-worker! sure enough it's on the app after the ride.

    It tells you to rate your driver. You select the number of stars. right below it it says " navigation, safety, cleanliness, professionalism, other"....

    NO FREAKING EXPLANATION OF WHAT THOSE OPTIONS ARE! So any dummy rider will select those options thinking they're rating you 5 stars
     
    RUSSREED2.0, sekani, LAuberX and 8 others like this.
  5. Jbeck

    Jbeck Well-Known Member

    Location:
    Los Angeles County
    Dumb. So some could confuse with something good.
     
    KekeLo, SumGuy, Optimus Uber and 3 others like this.
  6. Just Another Uber Drive

    Just Another Uber Drive Well-Known Member

    Location:
    Inland Empire/LA
    Pointless demoralizing. Uber goes psycho if anybody says anything negative about the company but then let's this utter nonsense pile up on drivers. I believe Uber is doing this. To what end I have no idea.

    Anybody written support to see if they are aware of this?
     
    sekani, RacerX, soulwarrior and 3 others like this.
  7. Jbeck

    Jbeck Well-Known Member

    Location:
    Los Angeles County
    UberLaLaUberLaLa please respond
     
  8. Just Another Uber Drive

    Just Another Uber Drive Well-Known Member

    Location:
    Inland Empire/LA
    I think you nailed it.
     
  9. second2noone

    second2noone Well-Known Member

    Location:
    Coast to Coast
    These ratings are complete bs.

    Fuber wants us to have bad ratings thinking it will make us work extra hard to please amd worship the paxhole.

    What are they smoking?
     
    Reversoul, DaisyDriver, Adieu and 7 others like this.
  10. agtg

    agtg Well-Known Member


    Middle-management schemes abound with Uber.
     
  11. XUberMike

    XUberMike Well-Known Member

    Location:
    Sweet So Cal
    Driving:
    UberX
    You guys need to be a bigger prick like me... they get their own bags I don't get no water I'll give them an aux cord and I'll give them a charger. Screenshot_20160714-143648.png
     
  12. Jbeck

    Jbeck Well-Known Member

    Location:
    Los Angeles County
    Just wait Mike... Mine was like that one day... Then the next day I opened my app it had all of the ones above. There was like 21 reports the next day.
     
  13. Queenofthepak

    Queenofthepak Well-Known Member

    Location:
    Los Angeles
    Driving:
    UberXL
    I've learned to just ignore them. Especially, after going to the Westwood office and being told that they were just getting caught up with updating the accounts with old feedbacks, which is why I went from no feedback to all of a sudden overnight literally like a bunch.
     
  14. hy1368

    hy1368 Well-Known Member

    Location:
    los angeles
    Driving:
    UberX
    I don't think you're Fuber driver,no way!
     
  15. UberLaLa

    UberLaLa Well-Known Member

    Location:
    LaLa Land
    My Fav starts at :36



    Guessing Travis' is at :02
     
  16. hy1368

    hy1368 Well-Known Member

    Location:
    los angeles
    Driving:
    UberX
  17. XUberMike

    XUberMike Well-Known Member

    Location:
    Sweet So Cal
    Driving:
    UberX
    ****, typical Uber.
     
  18. UberLaLa

    UberLaLa Well-Known Member

    Location:
    LaLa Land
    Good play Mike....do NOT tell her about the redirect filter you and I used that send all our issues to her ;)
     
  19. afrojoe824

    afrojoe824 Well-Known Member

    Location:
    City of Angels
    Here's proof it's stupid!!

    image.png


    And. Now look at my report. They all increased by an increment of 1. So uber is asking what went well. Rider selects all of it and now my "reports" go up.

    image.png
     
  20. Just Another Uber Drive

    Just Another Uber Drive Well-Known Member

    Location:
    Inland Empire/LA
    Ugh... Uber. Everything that is liked is registered as a complaint. Nice clean car and friendliness turns into dirty car and bad attitude. Safe driving turns in to dangerous driving.

    smh
     
    Hi_Ko, Queenofthepak, F213 and 3 others like this.

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