Repeat customers?

ubermaster5000

Well-Known Member
Just curious if any of you also have repeat customers? I suppose this is more prevalent if you stick to a particular pickup location like I do but I have some customers that I see almost on a weekly basis.
 

BillyTheKidd

Well-Known Member
Just curious if any of you also have repeat customers? I suppose this is more prevalent if you stick to a particular pickup location like I do but I have some customers that I see almost on a weekly basis.
Yes. I got the same guy 3 nights in a row once. He tipped the 2nd and 3rd times.

I got another girl with her boss 4 times in a 2 week period. She tipped every ride.

Then again, I almost always start from the same area at the same time when I drive.
 

BostonTaxiDriver

Well-Known Member
A problem and an ego blow Is when they don't even remember me from a prior ride weeks or months ago! Occasionally in the cab over the years, I'd get the same pax. A few times with rideshare pax the past two years.....

But it's usually the opposite, as I don't recall most faces, even appealing ones, even hours later. It's dark when I pick them up, my back is to them, though I usually try to thank them with eye contact upon dropoff.

Still, i'm not good with faces. Yet, the moment they say what we had chatted about on st previous ride. I usually can recall many of those details in depth. But it's still embarrassing when they have to explain we've been matched before.

I believe most drivers couldn't -- and couldn't care less -- about remembering faces. Just get 'em in and drop 'em off ASAP. I wish I could remember the pax more often, but it's almost impossible, as we're face to face very briefly at most.
 
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