Sad to say, but many of the Renown employees place huge orders, don't tip, and expect their orders to be delivered to their workstations. In a recent incident, a huge order was placed by a Renown employee. When I called the customer before arriving, I asked the customer to meet me at the east entrance, because I had another order to deliver (that was actually placed before their order). The Renown employee got rude and pissy, then lo and behold, my survey score went down to 99, and I was given a "thumbs down" because I didn't deliver to the door (the door being down long corridors inside a germ-ridden hospital). What a shame that they take advantage of delivery service. Get over yourselves! In fairness, this is not the case with all orders that are delivered to Renown. But, I cringe whenever I see 1155 Mill Street as the delivery address. Renown management should consider not allowing their employees to demand delivery inside the hospital work area.