I've been a 4.96 - 4.99 driver for over 3 years. My strategy has always been to not pick up passengers with a rating lower than mine at the current time and no farther away than 10 minutes and it has worked well for me. Since Uber Pro was introduced my rating has now dropped to 4.87 for no apparent reason. I did receive two rider feedbacks, back to back, one vehicle cleanliness and one for navigation. Both are bullshit but I figured it's someone looking for a free ride and wants something to @@@@@ about. I feel like they are trying to work me more to keep Gold status. I could really care less about the "perks" of Gold. None of it is beneficial to me. But I do pride myself on my rating. Has anyone else been experiencing the same?