5 stars should have been Good. When is a ride ever excellent when you're stuck in traffic, or you make the pax walk to you when the streets are gridlocked, or you're taking a pool.
A GPS complaint should not effect the driver.2 days ago my issues reported area went full with like 7 gps complaints , 4 safe/ bad driving , 2 attitude complaints then it all disappeared leaving 1 gps issue I think they are trying to decide if this is good for the driver.
The referral bonus dropped to $700, it will quell the stampede for the time being.If anything other than a 5 is a failure (only in uberville), the rating should have 2 options: satisfactory or unsatisfactory.
But we can discuss this until we're blue in the face, but nothing will ever change.
The reason the rating stays like this is because Travis knows that most people rate 5 stars. And he's right. The small percentage that get deactivated are simply unlucky or really bad at this.
The thing I don't understand is why doesn't he put effort into keeping the drivers he has instead of continuing to onboard? It would be cheaper in all honesty and better experience for all parties including riders.