QLD Ride-Booking Regulations 1st Oct

Instyle

Well-Known Member
Moderator
Ride-booking industry

The Queensland Government is introducing vital reforms for the personalised transport industry that will promote greater choice for customers, while ensuring safety, accessibility, affordability and accountability for everyone.

The changes will ensure that Queensland's ride-booking industry is supported and ready to respond to new technologies and increased competition. The reforms will be implemented in three stages to ensure plenty of time to prepare, and apply to all of Queensland's ride-booking industry, including drivers, rental vehicle companies and registered vehicles.

The reforms will be implemented in three stages:



We are currently in Stage 2, which includes the following changes:

Authorisation
Driver requirements
Licensing
Vehicle requirements
  • New identification signage required for booked-hire vehicles (It will be an offence to display a sign whilst not performing booked-hire services)
  • Three-month registration available
  • Annual vehicle certificate of inspection $81.40 light motor vehicle
  • Vehicle maintenance, including records
Safety
Monitoring and reporting
  • Data
  • Booking records
 
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AvengingxxAngel

Well-Known Member
Ride-booking industry

The Queensland Government is introducing vital reforms for the personalised transport industry that will promote greater choice for customers, while ensuring safety, accessibility, affordability and accountability for everyone.

The changes will ensure that Queensland's ride-booking industry is supported and ready to respond to new technologies and increased competition. The reforms will be implemented in three stages to ensure plenty of time to prepare, and apply to all of Queensland's ride-booking industry, including drivers, rental vehicle companies and registered vehicles.

The reforms will be implemented in three stages:



We are currently in Stage 2, which includes the following changes:

Authorisation
Driver requirements
Licensing
Vehicle requirements
  • New identification signage required for booked-hire vehicles
  • Three-month registration
  • Annual vehicle certificate of inspection
  • Vehicle maintenance, including records
Safety
Monitoring and reporting
  • Data
  • Booking records
Thanks for the info!!
 

Instyle

Well-Known Member
Moderator
  • Thread Starter Thread Starter
  • #4
Security cameras in personalised transport vehicles

Who does this apply to? Taxis, limousines and booked hire vehicles that meet certain risk criteria. Specifically, security cameras will be required where there is a risk of assault, theft or fare evasion, namely where the

• Driver or passenger is anonymous because of rank or hail work
• Payment for the journey is made in cash immediately before, during or after the journey
• Payment for the journey is required to be made in person, either via EFTPOS, credit card or other means immediately before, during or after the journey.

Exemptions related to regional and remote areas will continue.

When does it take effect?

Taxis in non-exempt areas already have approved security cameras, and this requirement will continue.
Booked hire vehicles and limousines, from 9 June 2017:

• Can choose to install an approved camera system, but must display an approved sign on all entry points to the vehicle, and have a sign that is clearly visible in the vehicle’s interior
• Must comply with all privacy protections relating to the use and disclosure of camera recordings
Must not operate an unapproved system (for example, GoPro or similar) that records video or audio with in the vehicle. This is an offence with a fine of $487. (This is an interesting clause, essentially puts an end to ANY internal recording by NON-approved cameras I.e Internal Dashcams)
• From 1 October 2017 all booked hire vehicles and limousines that meet one of the above risk criteria must also have an approved security camera.

What is an approved camera system?

An approved security camera system is one that has been approved by the Department of Transport and Main Roads (TMR). Current approved security camera systems include:

• Mark 5 TaxiCam (VerifEye)
• SnapShot Mark 4 with internal camera model PV3006-001
• SnapShot Mark 4 with internal camera model PV3006-002

New camera system specifications will be approved later in 2017

The approved sign is shown in figure 1.

Figure 1: Approved sign

Security Cameras 1.jpg


Are forward and rear facing cameras allowed?

From 9 June 2017, a camera system that records images in front of or behind the vehicle will be permitted. These cameras must not record images or audio inside of the vehicle unless they are an approved security camera system. The government will not regulate the downloading of recordings from front and rear facing cameras.

Why do the cameras need to be approved?

Approved camera systems are professionally installed and have appropriate privacy protections in place. Vehicles with approved cameras also feature signage on entry points and inside the vehicle so passengers are aware that they will be filmed. Approved cameras are also subject to strict conditions that limit the purposes under which recordings can be accessed, used and disposed of. Even where an approved camera system is voluntarily installed, these privacy protections must be complied with at all times. Any recordings made when the vehicle is not being used to provide taxi or booked hire services (for example, when it is being used for private purposes) must not be downloaded without specific lawful authority.

When new specifications are developed will I have to replace my existing camera?

No. The specifications for the systems are being reviewed so that the requirements are more flexible and outcomes focused. The new security camera specifications will not affect security camera systems approved as at 9 June 2017.

What if my camera has a fault

It is a personalised transport operator’s responsibility to inform TMR that an approved security camera system is not fully operational, and to arrange for the system to be fixed or replaced. A Taxi Security Camera System Fault Notice form must be provided to TMR and kept in the vehicle while the system is not operational. The existing camera system fault notice will be used until new specifications are published later in 2017. A copy can be downloaded here: www.support.transport.qld.gov.au/qt/formsdat.nsf/forms/QF4760/$file/F4760_CFD.pdf If the camera system cannot be fixed, operators will need to replace the camera system with a currently approved security camera system. For more information about Queensland’s Personalised Transport Reform, visit personalisedtransport.tmr.qld.gov.au or email [email protected]
 

Instyle

Well-Known Member
Moderator
  • Thread Starter Thread Starter
  • #5
Application requirements for booked hire service licence

Who does this apply to?
 Ride booking industry

What is it?

From 15 January 2018, all vehicles providing ride‐booking services must hold a current booked hire service licence. An annual booked hire service licence is being introduced to ensure that drivers providing booked hire services in a vehicle other than a taxi or limousine, are suitable and the vehicle is safe.

If you would like to provide a booked hire service in a ride ‐ booking vehicle, you can apply for a booked hire service licence from 1 October 2017.

Who can apply for a booked hire service licence?

 Individuals
 Partnerships
 Companies
 Incorporated associations
 Trustees who manage a trust or superannuation fund (must be held in the name/s of the trustee of the trust, or superannuation fund)

How do I obtain a booked hire service licence?

From 1 October 2017, applications for a booked hire service licence can be made:
 Online: you must be an existing Department of Transport and Main Roads (TMR) customer with a valid Customer Reference Number (CRN). Visit www.tmr.qld.gov.au/Licensing/Passenger‐transport‐driver‐authorisation
 In person: at a TMR Customer Service Centre. New customers must lodge their application over the counter. Visit www.qld.gov.au/transport/contacts/centres

What are the vehicle requirements?
To apply for a booked hire service licence, you will need to ensure the nominated vehicle stated on the licence meets the following requirements:

 current Certificate of Inspection (unless exempt)
 registered in Queensland with the appropriate purpose of use
 correct Compulsory Third Party (CTP) insurance class
 passenger vehicle or utility vehicle that has no more than 12 seats (including the driver).

Rego Extract Example.jpg


Compulsory Third Party Insurance and Purpose of Use

The correct Purpose of Use (POU) and Compulsory Third Party (CTP) insurance is required for a vehicle nominated on the booked hire service licence.

* All vehicles, other than limousines, must have no more than 12 seats, including the driver’s.
** Utility vehicles include single cab, dual cab and cab ‐ chassis body shapes.
*** Vehicles may have CTP insurance for a class of motor vehicle that attracts a higher premium.

Changing Compulsory Third Party insurance

Personalised transport operators must select the correct class of CTP insurance for the service they are providing or the vehicle they are using. The following classes are the most common CTP classes for personalised transport vehicles: Changing your CTP Class can be done by contacting your nominated CTP insurer and notifying them of the change.
  • Class 3
    ‐ taxis that are cars and station wagons.
  • Class 4
    ‐ rental vehicles with less than nine seats.
  • Class 10A or 11
    ‐ minibuses and omnibuses (nine or more seats)
  • Class 26
    ‐ booked hire vehicles that are cars, station wagons and utilities
    ‐ limousines that are cars and station wagons.

Booked hire operators who need to change CTP insurance class to comply with the regulations should contact their CTP insurer. The insurer will provide a change of CTP class letter and require payment of any additional premium for the change. The change of CTP class letter must be presented to TMR when applying for a booked hire service licence.


Using someone else’s vehicle

If you are not the registered operator of the vehicle, you must obtain written consent from the registered operator to apply for a booked hire service licence.

If lodging your application online, you must complete and upload a copy of the relevant form, which will be published on the TMR website in October 2017.

If lodging your application at a Customer Service Centre, the registered operator’s consent portion of the booked hire service licence application form must be completed.


Eligibility for a booked hire service licence
Checks are part of the process of assessing your eligibility for a booked hire service licence.

TMR will verify the relevant passenger transport history of all the people listed on the application before making a decision. For example, your booked hire service licence application can be refused if anyone named on the application has had a:
  • taxi, limousine or booked hire service licence cancelled or suspended within the previous year
  • within the previous year, committed an offence against a provision of relevant transport legislation relating to:
- providing a taxi service or a booked hire service
- using a taxi, limousine or booked hire vehicle to provide a taxi service or booked hire service.

Checks undertaken for a booked hire service licence are different to those undertaken for a driver authorisation.

Application fees
The current application fee is $237.26 and is non‐transferable.

When does it come into effect?
1 October 2017.

From 15 January 2018, if a person or entity provides a booked hire service without a current booked hire service licence for the vehicle, substantial fines and sanctions (such as driver license sanctions) will apply.
 

Hugh G

Well-Known Member
Security cameras in personalised transport vehicles

Who does this apply to? Taxis, limousines and booked hire vehicles that meet certain risk criteria. Specifically, security cameras will be required where there is a risk of assault, theft or fare evasion, namely where the

• Driver or passenger is anonymous because of rank or hail work
• Payment for the journey is made in cash immediately before, during or after the journey
• Payment for the journey is required to be made in person, either via EFTPOS, credit card or other means immediately before, during or after the journey.
so an UBER driver who receives payment via UBER will not require cameras ?

That's the way I read this as there is no payment for journey to be made in person....

Let's wait to see what our friendly UBERNAUTS tell us what we fellow partners need to do <--- SARCASM INTENDED !
 

AvengingxxAngel

Well-Known Member
so an UBER driver who receives payment via UBER will not require cameras ?

That's the way I read this as there is no payment for journey to be made in person....

Let's wait to see what our friendly UBERNAUTS tell us what we fellow partners need to do <--- SARCASM INTENDED !
That's what I get from that too
 

flinchy

Active Member
so an UBER driver who receives payment via UBER will not require cameras ?

That's the way I read this as there is no payment for journey to be made in person....

Let's wait to see what our friendly UBERNAUTS tell us what we fellow partners need to do <--- SARCASM INTENDED !
Nothing there says we need cameras

Just says we can have any external camera we want but only specific internal recording cameras - that's really dangerous as internal recording is important for our personal safety

It makes NO SENSE

With the new $240 booked hire service license.. does that just mean like a special number plate for booked hire? It makes absolutely no sense if so, but.. we already have a bhtx so it can't be a license for us ?

Edit: they're 100% going to have to look at a 10-15c/km increase to especially help out casual and part time drivers with a suddenly high income to expense ratio (no thanks to those useless potato's running a Brisbane based group "association" who can't be named here)

Looks like it's time to quit. I'll miss ya
Wish I could follow you but not an option... For absolutely no reason it's almost suddenly $1000/yr extra to do uber here with all these stupid requirements of stickers and you can't have XYZ camera. It's baffling. Looks like the taxis have won their lobbying, uber and everyone else lost...
 
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Hugh G

Well-Known Member
Just says we can have any external camera we want but only specific internal recording cameras - that's really dangerous as internal recording is important for our personal safety

It makes NO SENSE
If you have invested in a camera for your own safety you must then ask the question "Is it still worth running the risk of using it AND getting caught ???"

What if you use your own camera WHEN YOU ARE NOT UBERING ?
 

flinchy

Active Member
If you have invested in a camera for your own safety you must then ask the question "Is it still worth running the risk of using it AND getting caught ???"

What if you use your own camera WHEN YOU ARE NOT UBERING ?
Tough luck, apparently the government can tell you what otherwise legal things you can and can't do in your own personal private vehicle.

Edit: I hope that fatigue management document mentioned doesn't mean we'll have to do a special course to even be allowed to drive for 12 hours
 
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AvengingxxAngel

Well-Known Member
Yes, Uber will be only worth it for full timers once these regulations are rolling.
No point doing it part time as you would likely lose money on it or only make a few bucks.

There will be more work for full timers though, that's a plus.
 

Golfer

Well-Known Member
Looks like it's time to quit. I'll miss ya
Yeh to think back in Jan. 2015 it only cost in Gov. Charges $ 38.40 for license for 5 years
Now let's see
New drivers license $150

New vehicle license $ 240 ( not transferable ) so if you need a new car you have to time the purchase to suit the expiry date of this New impost !!!!

Vehicle Inspection I think about $77

Insurance ( vehicle ?)
Soon adds up

It is law on Jan 15th 2018, strange timing almost end of school hols , but also 15 days into a new quarter for BAS payments.
Which is always a quite time anyhow holiday time.
I,m thinking most TMR officers would be just coming back from holidays , and be very cranky on the 15th of Jan.
I,m hearing alarm bells
The Gov. Couldn,t possibly be as crafty as uber , could they !!!
Ahhh probably nothing in it, been dealing with uber too long

One additional thought about that strange date 15th Jan 2018
It has effectively given uber a "honeymoon period "in their busiest time of the year 1st Oct to past New Years Eve.after that they won,t need as many drivers till say end of March 2018
Umm wonder what went on behind closed doors with uber and the Gov.
Uber knowing they will lose drivers , which they can not afford to have happen between Oct & New Years Eve!!!
It does not start to pick up again till end Feb / early March
This gives uber plenty of time to work out a new strategy to woo new drivers as things start to pick up.
With all these new start up expenses will they finally have to raise rates!!!! To fill the void
Umm the jury is out only time will tell, we all have a taxi license now!
" the theoretical implications alone ,are staggering"

Yes, Uber will be only worth it for full timers once these regulations are rolling.
No point doing it part time as you would likely lose money on it or only make a few bucks.

There will be more work for full timers though, that's a plus.
Boo Hoo for moi
 
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Instyle

Well-Known Member
Moderator
  • Thread Starter Thread Starter
  • #18
so an UBER driver who receives payment via UBER will not require cameras ?
That would be a correct assumption :smiles:

With the new $240 booked hire service license.. does that just mean like a special number plate for booked hire? It makes absolutely no sense if so, but.. we already have a bhtx so it can't be a license for us ?
Your BHTX Authority Card simply permits you to drive an "appropriately licensed" vehicle i.e. Ridebooking, Taxi, Limousine, in order for a vehicle to be classed as such, it needs to meet certain requirements and operate under a service license whether that be a Ridebooking, Taxi or Limousine service license.

If you have invested in a camera for your own safety you must then ask the question "Is it still worth running the risk of using it AND getting caught ???"
Hypothetically, if you have footage on your GoPro that proves your innocence against a false allegation, a good lawyer will have the footage thrown out as it was illegally obtained. The only true way to safeguard yourself against false allegations would be installing an approved camera system.



Compulsory Third Party Insurance and Purpose of Use

The correct Purpose of Use (POU) and Compulsory Third Party (CTP) insurance is required for a vehicle nominated on the booked hire service licence.
Having the POU and COI on display and recorded with TMR helps protect the public from unwittingly purchasing an ex-public passenger vehicle disguised as private use. This is when the true value of depreciation will show, such as the resale value of ex Taxis and Limos.

Example: 2010 Ford G6E
Private $16,000
Ex Taxi $2,600
 

Lowestformofwit

Well-Known Member
...New vehicle license $ 240 (not transferable ) so if you need a new car you have to time the purchase to suit the expiry date of this New impost !!!!
My understanding of this requirement is that only the ownership of the new Ride Booking License is not transferable, and that like a Taxi or Limo Licence, you can replace the car on your RB License at no charge at any time, subject to TMR approval/notification.
This is certainly the case on on-going SL (Special Purpose Limousine) Licenses, made clear on TMR's website.
They are similarly non-transferable ownership.
Instyle may be able to confirm or otherwise my understanding of this situation re Ride Booking Licenses.
 
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