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Puke Fee the Latest Casualty?

Alloverthemap

Active Member
Well, fortunately it wasn't puke, but a rider spilled her food all over the backseat and when I asked her to tidy up, she refused.

Wanted to take a photo and send to headquarters, requesting some compensation, but the old "rider made a mess" option was gone from the Help menu. As far as I could tell, there was no prompt to take and attach a photo of the offending action.

Are we being taken to the cleaners on this now, too?
 

I Aint Jo Mama

Well-Known Member
Well, fortunately it wasn't puke, but a rider spilled her food all over the backseat and when I asked her to tidy up, she refused.

Wanted to take a photo and send to headquarters, requesting some compensation, but the old "rider made a mess" option was gone from the Help menu. As far as I could tell, there was no prompt to take and attach a photo of the offending action.

Are we being taken to the cleaners on this now, too?
It's there, under Issue with Rider under Trip Issues and Adjustments
 

Ubermcbc

Member
Well, fortunately it wasn't puke, but a rider spilled her food all over the backseat and when I asked her to tidy up, she refused.

Wanted to take a photo and send to headquarters, requesting some compensation, but the old "rider made a mess" option was gone from the Help menu. As far as I could tell, there was no prompt to take and attach a photo of the offending action.

Are we being taken to the cleaners on this now, too?
I am in Dallas and stop driving guber almost six months ago. Guber always gave me hard time for those issues. Instead of sending them pictures, i took my car to the hub for physical inspections and get the matter resolved on the spot. Last time someone puked in my car, i went to the downtown hub. The person who did the inspection, instead of approving the cleaning fee, gave me a tissue paper box to clean up the mess by myself. Lol. I think they might be getting some commission how to say no to the ants.
 

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