UberGoomba

New Member
I took off a year from driving with Uber as my old car (Honda Pilot) just wasn't fuel efficient enough and I didn't receive nearly as many XL rides as I would have hoped. Flash forward a year later and I have an ultra-efficient Honda Clarity PHEV and I'd like to make a little side money again. The only problem is registering the car with Uber. Has anyone successfully registered this car?

At first I was told my documents didn't match the car registration (it's listed as just "Clarity" on the Registration and the insurance) and even Uber's own site only has one option for this car, "Clarity". That being said, after adding it and updating my VIN it shows as "Clarity Plug-In Hybrid" and I am again told by the automated system that my application has been rejected due to a model mismatch. I sent in photos of my car as instructed, super clear copies of all my paperwork and again it was turned down.

After nearly two hours of waiting with support (2 phone calls) I am told that the car DOES meet Uber standards and that it's just a glitch on the website. They tell me to wait 2-3 days and it will resolve. Today though I received another Email from support saying the car isn't supported and they send me a copy/pasted page with the "requirements" (all of which the Clarity meets). When I write back in the text area, I receive about 5 messages from 5 different representatives from the Manila, Philippines office and they all say the same thing with the same copy/pasted message.
JJ's Honda Clarity (2018) Charging.jpg


It's driving me crazy. As a test, I attempted to add my car to the Lyft program and it accepted it within 2 minutes total. I just don't get it. Has anyone else had an issue with this specific car, or any other car? The Clarity is a roomy 5-seater mid-sized Sedan.
 

Attachments

  • Screen Shot 2019-10-24 at 4.09.37 AM.png
    Screen Shot 2019-10-24 at 4.09.37 AM.png
    75.3 KB · Views: 56
  • Screen Shot 2019-10-24 at 4.10.00 AM.png
    Screen Shot 2019-10-24 at 4.10.00 AM.png
    2 KB · Views: 57

UberGoomba

New Member
Take it as a message from God. Alot has changed in the last year....and trust us when we say your better of not trashing such an amazing car driving it for these worthless tards...

Awww man, I was hoping that wouldn't be the response but had a feeling that it would be. Is Lyft any better these days? I absolutely love the car so maybe I should just use it for personal use and drive it into the ground (until Teslas are depreciated and cheaply available).
 

lyft_rat

Well-Known Member
Awww man, I was hoping that wouldn't be the response but had a feeling that it would be. Is Lyft any better these days?
Worse, it seems, in most markets.
Uber will eventually approve it if you keep dogging them to fix the glitch. Please don't drive it into the ground; cherry pick your rides and just have some fun.
 

Jason Wilson

Active Member
I took off a year from driving with Uber as my old car (Honda Pilot) just wasn't fuel efficient enough and I didn't receive nearly as many XL rides as I would have hoped. Flash forward a year later and I have an ultra-efficient Honda Clarity PHEV and I'd like to make a little side money again. The only problem is registering the car with Uber. Has anyone successfully registered this car?

At first I was told my documents didn't match the car registration (it's listed as just "Clarity" on the Registration and the insurance) and even Uber's own site only has one option for this car, "Clarity". That being said, after adding it and updating my VIN it shows as "Clarity Plug-In Hybrid" and I am again told by the automated system that my application has been rejected due to a model mismatch. I sent in photos of my car as instructed, super clear copies of all my paperwork and again it was turned down.

After nearly two hours of waiting with support (2 phone calls) I am told that the car DOES meet Uber standards and that it's just a glitch on the website. They tell me to wait 2-3 days and it will resolve. Today though I received another Email from support saying the car isn't supported and they send me a copy/pasted page with the "requirements" (all of which the Clarity meets). When I write back in the text area, I receive about 5 messages from 5 different representatives from the Manila, Philippines office and they all say the same thing with the same copy/pasted message. View attachment 370066

It's driving me crazy. As a test, I attempted to add my car to the Lyft program and it accepted it within 2 minutes total. I just don't get it. Has anyone else had an issue with this specific car, or any other car? The Clarity is a roomy 5-seater mid-sized Sedan.
I have a friend that drives Uber with a 2018 clarity. He has like 70000 mi on it
 

LADryver

Well-Known Member
I took off a year from driving with Uber as my old car (Honda Pilot) just wasn't fuel efficient enough and I didn't receive nearly as many XL rides as I would have hoped. Flash forward a year later and I have an ultra-efficient Honda Clarity PHEV and I'd like to make a little side money again. The only problem is registering the car with Uber. Has anyone successfully registered this car?

At first I was told my documents didn't match the car registration (it's listed as just "Clarity" on the Registration and the insurance) and even Uber's own site only has one option for this car, "Clarity". That being said, after adding it and updating my VIN it shows as "Clarity Plug-In Hybrid" and I am again told by the automated system that my application has been rejected due to a model mismatch. I sent in photos of my car as instructed, super clear copies of all my paperwork and again it was turned down.

After nearly two hours of waiting with support (2 phone calls) I am told that the car DOES meet Uber standards and that it's just a glitch on the website. They tell me to wait 2-3 days and it will resolve. Today though I received another Email from support saying the car isn't supported and they send me a copy/pasted page with the "requirements" (all of which the Clarity meets). When I write back in the text area, I receive about 5 messages from 5 different representatives from the Manila, Philippines office and they all say the same thing with the same copy/pasted message. View attachment 370066

It's driving me crazy. As a test, I attempted to add my car to the Lyft program and it accepted it within 2 minutes total. I just don't get it. Has anyone else had an issue with this specific car, or any other car? The Clarity is a roomy 5-seater mid-sized Sedan.

Just go to GLH.
 

Jason Wilson

Active Member
I took off a year from driving with Uber as my old car (Honda Pilot) just wasn't fuel efficient enough and I didn't receive nearly as many XL rides as I would have hoped. Flash forward a year later and I have an ultra-efficient Honda Clarity PHEV and I'd like to make a little side money again. The only problem is registering the car with Uber. Has anyone successfully registered this car?

At first I was told my documents didn't match the car registration (it's listed as just "Clarity" on the Registration and the insurance) and even Uber's own site only has one option for this car, "Clarity". That being said, after adding it and updating my VIN it shows as "Clarity Plug-In Hybrid" and I am again told by the automated system that my application has been rejected due to a model mismatch. I sent in photos of my car as instructed, super clear copies of all my paperwork and again it was turned down.

After nearly two hours of waiting with support (2 phone calls) I am told that the car DOES meet Uber standards and that it's just a glitch on the website. They tell me to wait 2-3 days and it will resolve. Today though I received another Email from support saying the car isn't supported and they send me a copy/pasted page with the "requirements" (all of which the Clarity meets). When I write back in the text area, I receive about 5 messages from 5 different representatives from the Manila, Philippines office and they all say the same thing with the same copy/pasted message. View attachment 370066

It's driving me crazy. As a test, I attempted to add my car to the Lyft program and it accepted it within 2 minutes total. I just don't get it. Has anyone else had an issue with this specific car, or any other car? The Clarity is a roomy 5-seater mid-sized Sedan.
So what happened. How do you like the car? I Love mine
 

Wildgoose

Well-Known Member
I took off a year from driving with Uber as my old car (Honda Pilot) just wasn't fuel efficient enough and I didn't receive nearly as many XL rides as I would have hoped. Flash forward a year later and I have an ultra-efficient Honda Clarity PHEV and I'd like to make a little side money again. The only problem is registering the car with Uber. Has anyone successfully registered this car?

At first I was told my documents didn't match the car registration (it's listed as just "Clarity" on the Registration and the insurance) and even Uber's own site only has one option for this car, "Clarity". That being said, after adding it and updating my VIN it shows as "Clarity Plug-In Hybrid" and I am again told by the automated system that my application has been rejected due to a model mismatch. I sent in photos of my car as instructed, super clear copies of all my paperwork and again it was turned down.

After nearly two hours of waiting with support (2 phone calls) I am told that the car DOES meet Uber standards and that it's just a glitch on the website. They tell me to wait 2-3 days and it will resolve. Today though I received another Email from support saying the car isn't supported and they send me a copy/pasted page with the "requirements" (all of which the Clarity meets). When I write back in the text area, I receive about 5 messages from 5 different representatives from the Manila, Philippines office and they all say the same thing with the same copy/pasted message. View attachment 370066

It's driving me crazy. As a test, I attempted to add my car to the Lyft program and it accepted it within 2 minutes total. I just don't get it. Has anyone else had an issue with this specific car, or any other car? The Clarity is a roomy 5-seater mid-sized Sedan.
When system has a glitch, don't try register via website. Just go to GreenLight Hub and let them register and get inspected.
 
Top