I had a request yesterday and the timer was functional then. Sometimes it is and sometimes it isn't. It might be where the pickup is. In some suburbs, Uber cannot charge a no show or cancellation fee. City ordinances I guess. A lady at Walgreens corporate requested a pool, I arrived, the timer started, went to zero, I called and she said she would be right there. Waited another two minutes and canceled. She called twice as I was leaving the parking lot. I didn't answer either call. Won't even make a call the next time. Correct me if I am wrong, but doesn't Uber inform PAX that we have a max two minute wait time when the order pool?