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You mean you actually have front plates??Training?
We are very much supposed to ask for the pax to verify their name. If you ever have to dispute a wrong rider accusation it is the first thing Uber asks "Did they verify their name?"
It's up to you to make sure the pax isn't staring at your phone when you ask for it.
You can ask them to verify your name too if it makes you feel better. In fact you can ask them for ID if you want.
The pax are instructed to check our license plate number. At no point are they instructed to speak to us at all. Hehe!
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