Picked up a pool yesterday and then this happened


Well-Known Member
she was one block from her destination then she gets a match. Pretended to be okay with it but my ratings went down after I dropped her off...coincidence?

When will Uber acknowledge the correlation between pool and a drop in ratings?


Well-Known Member
solution is... dont take pool.

uber does not care if your rating drops. they can just replace you.


New Member
I would suggest emailing Uber and asking them not to send you Pool requests. I tried it today and got the following reply

"The vehicle Honda Accord (xxxxx) under your account is set only for Uber X trips. The UberPOOL class option has been already removed by default based on your city matrix."

Good luck!