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Permanently Deactivated Today (not good)

You could always try small claims court. That has worked with other drivers with especially Lyft begging literally to come back and drop the case.
 

Munsuta

Well-Known Member
This is why you report the pax before they report you. If I ever have a issue with someone I immediately report them, even if I think they are going to 1 star me and report me I report them first. Even if they didn't do anything or say anything and I catch a hint of a attitude before I drop them off I report them. Always report the pax for threatening to report you before they report you.
 

Alexxx_Uber

Well-Known Member
No doubt the algorithm documents your habitual pattern & type of rider complaints.
Possibly leading to a near future notice of deactivation when u least expect it.

Then u can start a new thread ✔

I was deactivated for No Reason”. 🤣😂
Don’t think so ... bad pax is like 1 in each 1000 ride ... algorithm can’t catch any behavior with such frequency. IMO
 

Uberbrent

Well-Known Member
To all the people on this forum that say if you cancel the ride before starting then the pax can’t complain to Uber...where do you get this information? Of course they can. I cancelled a ride for too many passengers and the customer complained that I was argumentative. Uber sent me an e-mail and took the pax’s side. Told them I had video of the 8 passengers and kids with no car seats and they still warned me. Bottom line - I did not start the ride and the pax still sent in a complaint. They could not rate me because the ride wasn’t started, but they can still send in a complaint.
 

dnlbaboof

Well-Known Member
this is why live location should be enabled on every trip....every pickup is delayed....and forces phone calls and texts that lead to delays and trouble
 

Clevername

Active Member
Amen, brother.

I can't get over how many drivers feel the need to taunt passengers they're about ready to cancel on. That is just inviting disaster. Collect your cancel fee, and get the Hell out of there. Arming your enemies with ammunition is a losing strategy every time.
The one time I had to end a ride because of rider behavior, I simply pulled into a gas station and said, this ride is over, you have to get out. No explanation, no confrontation and no escalation. Drove a few blocks away and called it in to uber.
 

uber_from_the north

Well-Known Member
This lady was expecting me to know where she was at this casino (with multiple entrances), she kept saying, “You should know my name and where I am!”,
You should have cancelled as soon as she said this.

So I pulled up to her and told her to find another drive because I don’t drive around rude and entitled PAX’s. Drove off & cancelled.
Why did you even show up in the first place? Cancelling right away might save your uber account.

Anyway I feel sorry for what happened. I guess you have no choice but to embrace lyft with open arms....

even if it's...

tenor.gif
 
Last edited:

SteveAvery

Active Member
  • Thread Starter Thread Starter
  • #90
People don’t understand I was already en-route 8 min by the time I phoned her at approximately 3 min till destination. I was sure as hell going to ‘arrive’ to at least confront PAX and see if we could come to better or terms or get my cancel fee. I knew the ride was going to be 20-25 min because I have trip duration unlocked.

I went to the 1 of 3 entrances of the casino to get another ride & low and behold I see some lady flailing her arms & yelling at her friend. Truth is there is more to the story:

I roll down my window a few inches, by this point she’s looking at my car, and she starts approaching. I say
“Hello, you look like you’re waiting for an uber”,
In which she responds,
“you are that @@@@@@@ driver who keeps asking where I am, you should know my name & location”,
in which I respond,
“Looks like your name is autumn based on my application & if you look at my phone it will show a pin way over here, this place is really big how am I supposed to know where you are? Hence the reason I called.”
To be honest I cant remember what she responded with but as she was responding her sister came up and started to apologize for her being drunk and causing you a hard time.
I responded with, “drinking isn’t an excuse to be rude or disrespectful, I just drove here 11 minutes to pick you guys up and I’m trying to gather information to make it a smooth pickup. Clearly your sister doesn’t know how this application works, with that said, I’m sorry but I’m not going to do this ride because I don’t drive around rude, entitled, disrespectful people, best of luck finding another ride”

#wellwithinmyrightstodenyservice

I don’t let people disrespect me like that & reward them with service. Sometimes you need to say ‘no’ & people need to learn from their mistakes. Keyword ‘SOMETIMES’. This post was to gather information on next steps, I’ve got what I needed so this will be my last reply on this thread. Thank you all for contributing, it’s been a wonderful journey the last few days conversing on this amazing thread with a few wise & few emotionally unstable individuals.
 
I’m a very fair and reasonable driver.
4 years and always 4.9+.
I put up with a lot but there is a line of respect that gets breached every now and then. I had a ridiculously entitled and rude passenger who kept giving me attitude about the pickup, who crossed that line, so I cancelled the ride, before the trip even started. She called uber and compained, probably made up some crazy story and now my accounts done for. I’ve had a few incidents where I’ve called people out on their bs, but I haven’t done anything un-safe, illegal, or even immoral.

This lady was expecting me to know where she was at this casino (with multiple entrances), she kept saying, “You should know my name and where I am!”, I said, “Ma,am, you clearly don’t understand how this application works in its entirety, that is why I am calling you to figure out what entrance you are at”. She kept going on, super rude, super annoying, super intoxicated, demanding & just obnoxious. So I pulled up to her and told her to find another drive because I don’t drive around rude and entitled PAX’s. Drove off & cancelled.

Now I’m deactivated? Even though I have 4,500 great trips, that’s funny.

Any luck fighting something like this? What about filing for unemployment?
4 years and you do not know you are a 1099 contractor and not an employee with no unemployment compensation available in most, if not all state (please correct me if I am wrong about California or other states. Also, after 4 years you should know many people at casinos drink and call uber because they cant drive and drunk people are not good with directions and communication and frustrating to deal with. You will not get along with everyone so 5 out of 4200 is very good so why not just suck it up and not let those 5 people bother you.
 

Tampa Bay Hauler

Active Member
Why didn't you just cancel and leave? There was no reason for you to talk or confront the woman. She had been drinking. You are not going to ever win an argument with a drunk or a woman. Uber states in their note that there have been numerous complaints.
Lyft is even less tolerant.
Also, do you not have an pax location indicator on your phone screen? You should have known EXACTLY where the woman was standing. No phone call needed.
I see where the problem is. Take a look in the mirror and you will see it, also.
I have had this"location indicator" move around on me as I was chasing it. Also, I couldn't tell you how many times navigation has taken me to the back of a building or across the street.
 

TheDevilisaParttimer

Well-Known Member
Why didn't you just cancel and leave? There was no reason for you to talk or confront the woman. She had been drinking. You are not going to ever win an argument with a drunk or a woman. Uber states in their note that there have been numerous complaints.
Lyft is even less tolerant.
Also, do you not have an pax location indicator on your phone screen? You should have known EXACTLY where the woman was standing. No phone call needed.
I see where the problem is. Take a look in the mirror and you will see it, also.
Why attack a driver that just lost his livelihood. There are plenty of wrongful deactivation trends on here so just maybe he was wrongfully deactivated.
 

vgk2018

Member
How in the world can you have a 4.9+ rating and have multiple reports against you with only 4000 rides? Assuming 50% of those 4000 rides rated you that means that you were rated only 2000 times. Something does not add up here!
multiple reports to uber can mean 2, im assuming you're aware only your last 500 rides count towards the rating, i have a 4.96 rating with a similar numbers of rides and 'multiple' albeit completely bogus reports against me, at least here in vegas where i drive its not 'if' its 'when' you're going to get a pax who won't blink at making something up for a $10 credit if you do this long enough
 
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