pax no show

kent2793

Member
hey guys, when we arrive for pick up, how long we should wait before hitting cancel trip with rider no show. 2 minutes or 5 minutes?
 

NWPhilly

Member
For pool, I actually set a timer. Don't like pool, but have to keep the acceptance rate somewhat reasonable. As soon as I arrive, I start the timer. Riders know the rules with pool (it alerts them to time limit when they select). I'm even more diligent when I have another pax in the car.
 
Top