Pax comments on Uber GPS

labloverva

Member
Had a pax yesterday tell me he and friends have complained to Uber about the problems and inaccuracies of the Uber passenger app. Lost, freezing, bad directions, etc. I told him the driver app has the same problems for months and he agreed, saying that other drivers have mentioned the same thing. But Uber does nothing to solve this!!
 

Pax Collector

Well-Known Member
I use Uber navigation. I cross check the routes with Google maps (Especially during rush hour), and for the most part they're pretty much identical. I haven't had that many issues with it. I know it's not 100% perfect but it gets the job done. It's sent me behind buildings, told me to drop a rider off the side of the freeway, got a few addresses wrong and such, but overall I'm happy with it.

Same thing goes for Google maps. I use it with Lyft and I'm happy with it, with a few hiccups here and there.

Individual results may vary, but that's my take on it. Certain markers might have worse experiences and some might have better ones.
 

Ballermaris

Well-Known Member
I agree the Uber Nav Map is horrifyingly BAD. They should just do away with it and intergrade with the real Google or WAZE system which has more robust systems for sending the best routes. That is one thing they need to fix if they get a few pennies from their IPO on Friday. Trash the Uber Nav and let the Uber App have the option for you to select either Google or WAZE and which both are in Apple CarPlay, the navigation can be displayed on the screen with a list of the turn-by-turns.

You should be able to if a ride request comes in, see it on your car's main display screen and just select from there instead of having to switch back to the phone to accept or decline.

Over the weekend in Atlanta, I observed the Uber Navigation System CRASH HARD. Had no choice but to use WAZE anyway, and WAZE worked flawlessly.

I believe Uber put the load on the Navigation side without properly supporting the demand for it. If they want to prove they can have driverless cars, they need a robust navigation system. Uber Nav flunks.
 

labloverva

Member
  • Thread Starter Thread Starter
  • #5
Why are you using Uber navigation? Their navigation is a horribly buggy version of Google Maps. The only time I have it up is as I arrive at the pickup and as I drop off.
I didn't know there was any other choice. What is it? Where is it? Any directions on how to use it?
 

Coyotex

Well-Known Member
I love the Uber Nav! It has frozen up now and then, so I switch to Google maps. I just don't like having to go back and forth between the two apps. But my preference, Uber Nav is best for me.
 

Ballermaris

Well-Known Member
You can select which nav app you use in your app settings. You have Uberbrokerbator, Googlish, and the Wazer. You will have to switch back and forth but when things fail it will give you a selection for which nav to use.
 

labloverva

Member
  • Thread Starter Thread Starter
  • #8
You can select which nav app you use in your app settings. You have Uberbrokerbator, Googlish, and the Wazer. You will have to switch back and forth but when things fail it will give you a selection for which nav to use.
I never heard of these things you mention!
 

OMA-UberDriver

New Member
Why are you using Uber navigation? Their navigation is a horribly buggy version of Google Maps. The only time I have it up is as I arrive at the pickup and as I drop off.
Last time I let the Uber Driver App sit in the background during a trip in order to use another nav app I missed a trip request because the uber app will not make a sound when in the background on the Iphone X.
Does anyone else have this issue or a solution?
 

krbjmpr

Well-Known Member
I use built in nav apps on U & L, but it's not really a choice.

If I select GMaps, it takes.... sooooo.... lonnnngggg for gmapps to open, initialize, get route, display, and finally start. 30-40 seconds at least. Most times though I know which direction and first turn from the 'hint' before pickup with some common sense.

Still, it would be nice to have Gmapps work as it should. Didn't use to be like this. Waze included. I think that U & L are introducing a delay into the fray to keep us using I app nav.
 

krbjmpr

Well-Known Member
Didn't know they kicked gmaps out for map api provider.

That would explain the notice on last update... may use up to/more than 2GB (something like that) on data. I drive pt, and my data use has gone way up.

Might also explain why takes so darn long to use gmaps now instead of internal.
 

Coyotex

Well-Known Member
Didn't know they kicked gmaps out for map api provider.

That would explain the notice on last update... may use up to/more than 2GB (something like that) on data. I drive pt, and my data use has gone way up.

Might also explain why takes so darn long to use gmaps now instead of internal.
Hmmmm......this may explain why my data has doubled this month! I usually use the Uber GPS, but it has started to "freeze" sometimes and I have to switch to google maps. I don't like to , but have no choice.
 

krbjmpr

Well-Known Member
Maybe I'll take a look at app later with apk editor, see what that reveals. At minimum, should be able to sniff the data stream and see where packets are coming from / to.

I bet everything is coming from mother Uber (heh) server side, and that is why is running so slow with inapp nav, and blowing so many new pings' first turns.
 

krbjmpr

Well-Known Member
Phone isn't the problem. I can open a different map app, put in address, get route, start drive in the time it takes Uber to launch gmaps. Gonna try making gmaps a temporarily 'permanent' background app and see if that helps.


The LG v20 is a couple years old, but still can hang with the other horses out front.

Probably not the S10+ aka Secretariat though.
 

itendstonight

Well-Known Member
I leave waze in the background only to hear alerts about traffic, accidents, cops and CAMERA! It let’s me know even when I don’t have a destination in it. DC has way too many pothole, accidents and CAMERAS! Everywhere. Plus a cop on every street corner. DC cops. Capitol police. Secret service. Metro police. Airport police. Every damn federal government department has its own police. MD and VA state cops. Every county, city and town has their own cops. Each university has full fledge police departments, too ? literally dozens of dozens of different police departments everywhere.
 

Ballermaris

Well-Known Member
I used WAZE exclusively this prior weekend in Atlanta, as we were really busy with events. Never missed a Uber notification as I had all notifications set to persistent.
I had a Pax from Brazil, who commented as we were driving that he found the WAZE far superior to the Uber Nav. He had observed other Uber drivers in Miami, Orlando, and even New York using WAZE the entire time.

I have not had any lengthy delay for route calculation, usually around 5-10 seconds at most, and off we go and no one was complaining about the routing. We had periods of bad weather that had turned the interstates into parking lots from crashes.

Took one family to an Emory University graduation, all by side streets which afforded them a tour of some of the older homes that had been restored. Made for nice conversation, especially when we were in an area where we had students living to attend the various colleges that are in the area. (Emory, Georgia Tech, Georgia State, and so forth.)

Were able to get them on time and they even gave a nice tip too.

I got the usual Bull [email protected]@@, from Uber Developers after I gave the app a 2-star and unloaded on them about the crappy nav. You would think that they would in wanting efficiency get with the program to get the Nav issues fixed. Likely not will happen until an Uber and Pax drive off a cliff into a river or lake, that they will finally say "Folks we need to fix this now..." When they find out their company has to write a 7 or 8 figure check.
 

theMezz

Well-Known Member
I use built in nav apps on U & L, but it's not really a choice.

If I select GMaps, it takes.... sooooo.... lonnnngggg for gmapps to open, initialize, get route, display, and finally start. 30-40 seconds at least. Most times though I know which direction and first turn from the 'hint' before pickup with some common sense.

Still, it would be nice to have Gmapps work as it should. Didn't use to be like this. Waze included. I think that U & L are introducing a delay into the fray to keep us using I app nav.
Wow. Google maps opens instantly on my phone after tapping it from Uber app. What the heck kind of phone do you have ?
 

krbjmpr

Well-Known Member
Lg v20 here. The GMsp app itself opens quickly, but getting the route is what takes so damn long. Worse on U than L, and both are noticeably slower downtown when 'in the jungle.'

Will try Waze when I drive next. I used to use it heavily, but moved to Gmaps since Waze doesn't (or didn't) have ability to download download offline maps, just cached areas where it was used.

From all the other comments, problem may be on my end. Will capture logs when I am able, see if anything is found. It very well may be that I am exceeding capabilities of my phone, though I doubt it as CPU load hovers around 40%, RAM usage around 60%, network varies between 15 to 20% with wild but short term peaks.

Perhaps I will take a system image of my phone and drop it into an emulator. Then I Dan monitor all processes and see where breakdown occurs. That would involve driving with a laptop though.
 
Top