Today I gave 20 rides, and seemed to have happy pax. Until I got to the end of the day and found out that one of them rated me 1-star. Said my car wasn’t clean (that’s BS because I got several compliments on the cleanliness from other pax), complained about my music (I had very quiet easy-listening on), bad conversation (I let the pax lead the convo and I basically agree to everything they say, lol), etc. I know many of you just let this kind of stuff roll off your back, but this is just grating on me. I try to provide top notch service, and I find this pax complaint insulting. Almost 500 rides, and it’s my first 1-star. Suggestions??