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Oc tolls not being added automatically

Discussion in 'Los Angeles & Orange County' started by Jprime, Dec 17, 2016.

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  1. Seems like for the past couple of months everytime i use the orange county toll roads that Uber isn't adding the toll to the ride automatically anymore. Anybody else having this problem? I'd check your fares if you haven't been paying close attention.
     
  2. Subjugator

    Subjugator

    Location:
    Los Angeles
    Driving:
    UberX
    And that's y u have to manually re do the destination if your in a toll area to avoid the tolls. Tell your rider you can't afford them.
     
  3. Tedgey

    Tedgey

    Location:
    Los Angeles
    Driving:
    UberX
    That happened to me once and I asked for a fare review and they added it to my next check. Make sure you do screen shots of the charge because if it's too late for them to put it on the passenger's credit card they don't like paying it
     
  4. Yep, send that fare adjustment email right after dropping the pax if possible and by the end of the night at the latest.
     

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