I've not even started yet and I'm fed up with their support. I get canned responses that have little to do with my question. I went to check my approval status and found (barely) a message that said my car inspection was missing. Ok, so I upload it and the status changed from "missing" to "pending review". All seems well. I check it later and it's back to "missing". Upload again and it's back to "pending review". That should take care of it. Nope. Check it later and it's "missing" again. Email support. They say all documents are approved except background check. No mention of the state inspection even after I asked them if it was required. I'm still not sure if the inspection is required and I'm afraid to ask again. Support person provides a link to Checkr to see the status of my background check. It says "state ID missing" even though I sent it to Uber, So I upload that and then ask Uber how long they would have waited to notify that a required document was missing. The response said nothing about my question and only provided the same link to Chekr. <sigh> This is ridiculous. Is this what I can expect in the future from Uber support? Incidentally, I also applied to Lyft and the process has been flawless. The one time I contacted support I actually got an answer to my question. Guess who's going to be my first choice for driving? Is there a way around this first-level support to people who actually read and reply to the questions we send?