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No Underaged Unaccompanied Minors

Discussion in 'Notifications' started by circle1, Nov 12, 2016.

  1. circle1


    Discussion in 'Los Angeles & Orange County' started by Queenofthepak, Jun 23, 2016

    Reply by SoiCowboy on November 12, 2016:

    "Here is the answer I got from Uber:

    'Thanks for reaching out.

    In accordance with Uber's Terms of Service, account holders must be at least 18 years old. Drivers confirmed to have

    transported unaccompanied minors may be deactivated.

    If you believe an unaccompanied minor may have ridden in your vehicle, please let us know. We do not penalise drivers who

    contact us for this reason.

    Additionally as you have shared the feedback with us and we appreciate that you shared this with us along with your


    Any rider account holder found to be underage will be removed from the Uberplatform. Account holders who allow

    unaccompanied minors to use their account to ride will be banned from requesting trips.

    Please let us know if you have questions.'"
    KingGoober likes this.
  2. MrA


    Unaccompanied minors are also illegal under CPUC rules for TNC. I have complained several times I should get a cancellation fee for these minors that request pick ups. I got nothing.
    circle1 likes this.
  3. StephenT


    San Diego
    For a short period of time there was the option to Cancel or "Contact uber" and flag it as "a minor" or "underage rider". I wouldn't kick a rider out once I learned they were under 18, but would report it to uber - after all that is what they are taking their cut for right? Managing riders and drivers.
    I noticed recently (with a "surge" of underage riders during the holiday time) the app no longer has the option to report a ride as a underage rider.

    New plan, waste the 5 minutes "waiting" for a valid account owner to enter the vehicle and if not, cancel as a No Show. At best you will get a couple bucks for your time (~5 minutes drive, plus 5+ minutes wait) versus whatever the fare might be, but it is a valid reason to cancel - literally the required rider did not show. It should get uber's attention soon by making a stink out of it.
    Blackout 702 and circle1 like this.
  4. circle1


    ^ Absolutely, it's a huge liability & risk with almost zero return.
  5. Bpr2


    My first day driving I got an underage account holders account banned. Felt good. Wanted me to pick him up at his ms and asked his age (15) and noped out of there. Wrote into uber and got his account deactivated within 10 minutes. During that time he kept requesting and I'd take them all to save hassle for an uber brother or sister
    Pusher likes this.
  6. JustPayMe


    just another way of saying were watching you .

    ---Gruber---"and by the way We do not penalise drivers who contact us for this reason we just will not give you any runs from people that have kids to make sure they not sending their minor somewhere "
  7. mikes424


    There is one clause in Illinois that will eventually need to be cleared up. The state law says riders cannot be discriminated due to age. Doesn't mention minors vs adults. Therefore one intrerpretation would say Uber's policy of no riders under 18 is against Illinois law. Not sure about any other states. I wager someone will file a lawsuit about it soon.
  8. StephenT


    San Diego

    California Public Utilities Commission specifically prohibits transporting unaccompanied minors by TNC's and Uber and Lyft both have to "provide plans to comply".


    None of it matters, like the woman that wanted me to swing by the elementary school to pick up her two kids in the afternoon. Both under 8 yrs, no car seats. People will do what they want without regard to law or safety.
    Pusher likes this.
  9. Pusher


    From Riders Terms Of Service

    When you access or use the Services, you agree that you will not

    • Violate any law, rule or regulation

    • Improperly use in-app support or complaint buttons or make false reports to Uber staff.

    From Community Guidelines Rider Terms of Service

    Respect each other

    Treat your fellow riders and drivers as you would like to be treated yourself: with respect. Always try to be on time for your ride because nobody likes to wait. It’s common courtesy not to shout, swear or slam the car door. And by tidying up after yourself — whether it’s taking your trash home or cleaning up a spilled drink — you’ll keep the car in good condition and ensure the next person has a pleasant ride, too.

    Children must be supervised

    Only adults can have an Uber rider account. If your child is using your account, a parent or guardian must be with them at all times.

    Terms of Use

    As a rider, you agree to our Terms of Use when you sign up for your account. We may take action against you for violating these terms, including permanently closing your account. For example the failure to maintain accurate, complete, and up-to-date account information, including having an invalid or expired payment method on file; allowing a person who does not meet the minimum age requirement to use your account while unaccompanied, or if you don’t meet that age requirement yourself.

    Signing up as a minor

    In order to use the Uber rider app to request a ride, you must be 18 years of age or older.

    Access and Use of the Services

    User Accounts.
    In order to use most aspects of the Services, you must register for and maintain an active personal user Services account ("Account"). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account, unless a specific Service permits otherwise. Account registration requires you to submit to Uber certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method supported by Uber. You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access or use the Services. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by Uber in writing, you may only possess one Account.

    User Requirements and Conduct.
    The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive transportation or logistics services from Third Party Providers unless they are accompanied by you. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when accessing or using the Services, and you may only access or use the Services for lawful purposes (e.g., no transport of unlawful or hazardous materials). You may not in your access or use of the Services cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party. In certain instances you may be asked to provide proof of identity or other method of identity verification to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity or other method of identity verification.

    Car Seats

    We expect riders and drivers to follow local rules and regulations regarding infants and small children. Riders are welcome to bring a car seat with them to install and use in the Uber. However, if you do not feel comfortable transporting children, with or without a car seat, it is up to you whether to accept the ride.

    State Car Seat Laws for the US

    Each state regulates car seat compliance. Please look into your local state laws regarding transportation of children under the age of 8 years of age. It is at the drivers discretion according to Uber and Lyft to accept passengers without the proper car seats, but it is on the driver regarding liabilities and violation of local laws.

    The platforms rather than inform potential passengers, place this responsibility back upon the driver (partner) to enforce.

    As a driver DO NOT place yourself in a position of breaking Local, State, and Federal laws in this regard.

    Included is a select overview of some of the states laws in this regard. Please look into your states laws!

    New York

    Updated in 2009, New York law states that children must ride in an appropriate car seat or booster seat until they reach their 8th birthday. Children under age four should be properly secured in a child restraint that is secured to the vehicle with a seat belt or LATCH system. Children under age 16 are required to wear a seatbelt. The state further recommends but does not require, that children remain in a booster seat until they reach 4'9" or 100 lbs and can sit in the adult seat belt properly.

    You can be pulled over and get a ticket for seatbelt or car seat violations.


    According to California State Law, children must be seated in the rear seat of a vehicle in an appropriate car seat or booster seat until they are 8 years old or 4’9″ tall. Children must remain in a rear facing car seat until they weigh 40 pounds or more or are at least 40 inches tall.

    All passengers of all ages are subject to California’s Mandatory Seat Belt law.


    Illinois Child Passenger Protection Act
    The Child Passenger Protection Act requires that all children under age 8 be properly secured in an appropriate child safety restraint system. This includes the use of booster seats, which must only be used with a lap/shoulder safety belt. If the back seat of the vehicle is not equipped with lap/shoulder type safety belts, a child weighing more than 40 pounds may be transported in the back seat without a booster seat, secured with a lap belt only.

    Endangering the Life or Health of a Child ; It is unlawful for any person to willfully cause or permit the life or health of a child under the age of 18 to be endangered or to willfully cause or permit a child to be placed in circumstances that endanger the child's life or health.

    A violation that causes the death of the child is a Class 3 felony for which a person, if sentenced to prison, shall be sentenced to a term of two years and up to 10 years.

    From Terms Of Service for Driver (Partners)

    Requests From Underage Riders

    A rider must be at least 18 years of age to have an Uber account and request rides.

    Anyone under 18 years of age MUST be accompanied by someone 18 years of age or older on ANY ride.

    As a driver partner, you should decline the ride request if you believe the person requesting the ride is under 18.

    When picking up riders, if you feel they are underage, you May request they provide a driver's license or ID card for confirmation.

    If a rider is underage, please do not start the trip or allow them to ride.
    StephenT likes this.
  10. Pusher


    Seat belt enforcement

    Seat belt laws vary by state, all states do require that front seat passengers are buckled in. For backseat passengers many states require that that all passengers are buckled in. Once again look to your Local , State, and Federal guidelines in this regard.

    I will include a brief overview of some states laws in this regard. Once again the onus is placed upon the driver (partner) to enforce, by not doing so out of (fear, intimidation, or other) of being down rated or falsely accused by a passenger is not an excuse. Uber and Lyft will not compensate for fines, and will place the liability in case of accident or injury back upon the driver.

    Primary belt laws allow police to stop and ticket a motorist if the driver and passengers are not buckled up. Nonconforming primary laws allow exceptions for some vehicles, such as pick-up trucks. Secondary belt laws allow police to issue a citation only if the driver is first stopped for another infraction.

    New York

    What is the seat belt law in New York State?
    New York State law requires all front seat passengers to wear seat belts. Children under the age of 16 must wear seat belts when they are in the front seat or the back seat. Children under the age of four must ride in safety seats. See the information above about safety restraint systems required for children until their 8th birthday.

    The penalty for a seat belt or car seat violation is a fine of up $50. If the violation is for a person under the age of 16, the driver receives a maximum fine of $100 and three driver violation points upon conviction


    Seat Belt Laws in California

    According to California law, all drivers and passengers of motor vehicles must wear a seatbelt. If a passenger in your car is younger than 16 and not wearing a seatbelt, you will be given a ticket. If the passenger is over 16, you will both receive tickets.


    Illinois law requires all drivers and passengers (front and back seat) age 8 and older to wear safety belts even if the vehicle is equipped with air bags. Passengers under age 8 must be secured in an appropriate child restraint system as covered by the Child Passenger Protection Act.

    It is the responsibility of the driver to ensure ALL passengers obey the safety belt law and the Child Passenger Protection Act. Anyone found guilty of disobeying this law is subject to a fine and court costs.

    According to Illinois Law all vehicle occupants, regardless of seating position, are required to use a properly adjusted and fastened seat belt. Fines start at $25 and may vary depending on associated court costs and number of violations.

    The Child Passenger Protection Act was enacted to further protect the most vulnerable occupants of vehicles, young children. The fine for failing to properly restrain a child is $75 for the first offense and $200 for the second offense.

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