No more Lyft. Deactivation

Kodyhead

Well-Known Member
I got this email yesterday. I wonder what violations they're talking about. Anyone with a similar message. As we all know, Lyft doesn't respond to email
You really don't know or even suspect anything?

The newest reason seems to be accepting rides with no intention of picking them up
 

Jayleno66

Member
You really don't know or even suspect anything?

The newest reason seems to be accepting rides with no intention of picking them up
U get deactivated because of that now ? I just noticed today that your accepting rate fo down even if the passenger cancelled the ride
 

Freshout75

Well-Known Member
  • Thread Starter Thread Starter
  • #4
You really don't know or even suspect anything?

The newest reason seems to be accepting rides with no intention of picking them up
I contacted lyft support but of course, the department that handles deactivation only communicate through email.
 

AuxCordBoston

Well-Known Member
I got this email yesterday. I wonder what violations they're talking about. Anyone with a similar message. As we all know, Lyft doesn't respond to email
Please keep us updated. It's either too many cancels, too many calls to pax resulting in cancels, too many accepting rides and not going, or too a GPS fraud complaint.
 

mjyousse

Well-Known Member
A friend of mine kept accumulating "no show" and got thr same exact email. They wont contact u or tell u exactly what because the risk team doesnt communicate this info (internal use only).
 

Gone_in_60_seconds

Well-Known Member
A friend of mine kept accumulating "no show" and got thr same exact email. They wont contact u or tell u exactly what because the risk team doesnt communicate this info (internal use only).
Would have been better just to cancel the trip, then doing a no show? That is very bad for any taxi/ridesharing business from a customer service perspective.
 

Kodyhead

Well-Known Member
U get deactivated because of that now ? I just noticed today that your accepting rate fo down even if the passenger cancelled the ride
From what I been reading around the country yes.

I updated over the weekend, in my area if a ride r cancelled my acceptance rate didn't go down

I contacted lyft support but of course, the department that handles deactivation only communicate through email.
Is airport pick ups part of your routine?
 

Freshout75

Well-Known Member
  • Thread Starter Thread Starter
  • #14
A friend of mine kept accumulating "no show" and got thr same exact email. They wont contact u or tell u exactly what because the risk team doesnt communicate this info (internal use only).
So what happened
 

Ozzyoz

Well-Known Member
Lyft usually deactivates for 30 mins for less serious stuff like too mucn cancels. But even legitimately cancelling and getting a $5 fee can have a pax complaining to Lyft about fraud from driver. The other thing I heard Lyft deactivates permanently for is too many cancels from pax which Lyft uses an indicator of professionalism. Something about a drivets photo may scare a pax. I had mann brushes myself where Lyft reached out to me, but neben perm banned. My own beother got deactivated for speeding away from 2 gay men who were kissing aa they walked to his Lyft. I told my brother " this service was founded in San Francisco and even the churches here are Gay friendly what were you thinking driving away from them?"
 

Freshout75

Well-Known Member
  • Thread Starter Thread Starter
  • #16
Yea cuz they make 5$ each time thinking Lyft wont catch them.. op for sure did this.
I do no shows for Unaccompained minors. If I waste time going to pick you up, I want to be compensated. I manly run premier & lux. But if primetime is over 100% they'll send a regular Lyft my way. I make decent money in my market, but I won't be taken advantage by Lyft or the pax. Its
 

Mista T

Well-Known Member
Author
Adieu

Unwritten rules is exactly right.

They won't tell us all the rules that we have to play by.

And they change those rules at a whim.

Can't wait for my career change. So tired of the games, in which we are intentionally set up to fail.
 

Woohaa

Well-Known Member
Adieu

Unwritten rules is exactly right.

They won't tell us all the rules that we have to play by.

And they change those rules at a whim.

Can't wait for my career change. So tired of the games, in which we are intentionally set up to fail.
They tell you all the rules; pick up passengers and accept the majority of pax requests. But doing so is -EV and so nearly all profitable drivers avoid this and adjust. But adjusting can sometimes lead to deactivation.
 
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