You really don't know or even suspect anything?
Please keep us updated. It's either too many cancels, too many calls to pax resulting in cancels, too many accepting rides and not going, or too a GPS fraud complaint.
Would have been better just to cancel the trip, then doing a no show? That is very bad for any taxi/ridesharing business from a customer service perspective.A friend of mine kept accumulating "no show" and got thr same exact email. They wont contact u or tell u exactly what because the risk team doesnt communicate this info (internal use only).
From what I been reading around the country yes.U get deactivated because of that now ? I just noticed today that your accepting rate fo down even if the passenger cancelled the ride
Is airport pick ups part of your routine?I contacted lyft support but of course, the department that handles deactivation only communicate through email.
I do no shows for Unaccompained minors. If I waste time going to pick you up, I want to be compensated. I manly run premier & lux. But if primetime is over 100% they'll send a regular Lyft my way. I make decent money in my market, but I won't be taken advantage by Lyft or the pax. ItsYea cuz they make 5$ each time thinking Lyft wont catch them.. op for sure did this.
They tell you all the rules; pick up passengers and accept the majority of pax requests. But doing so is -EV and so nearly all profitable drivers avoid this and adjust. But adjusting can sometimes lead to deactivation.